Stapler Faults
627
Problem Solving
15
Stapler Faults
The following describes how to clear stapler troubles when the finisher (optional) is installed.
Follow the procedures on the following pages when outputs are not stapled or staples are
bent. Contact our Customer Support Center if the problem persists after you have tried the
following solutions.
Important • Even if the sheets have been stapled together properly, staples may rise up depending on the way
you handle the sheets.
If outputs are stapled as shown in the figures below, contact our Customer Support Center.
Important • Depending on the type of paper that is being stapled, the stapled nails may be bent. If the bent nails
are stuck inside the machine, they may eventually cause paper jams.
• Remove the bent staple when opening the staple cartridge cover. If you do not remove the bent
staple, a staple jam may occur as a result. Use the staple cartridge cover only when removing the
bent staple.
One side of staple rising up Staple bent in reverse direction
Flattened staple Entire staple rising up
Staple rising up with
center pressed in
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