232
Files created by using the
ScanSnap cannot be
opened with a specified
application.
(For example, an error
occurs when you try to
open a PDF file with
Adobe Acrobat.)
Is a folder specified as the
Image saving folder on
another personal computer
or a hard disk on the
network?
For those who answered
"Yes" to the above question:
did an error occur while files
scanned with the ScanSnap
were being saved (because,
for example, a LAN cable
came off)?
If such network-related
errors occur, files may not
be saved properly, and
corrupted files may exist in
the folder.
Verify the location of the Image saving
folder, and then delete corrupted files,
if any. After that, retry scanning.
When you try to execute
"Scan to Word/Excel/
PowerPoint(R)," an error
message "Insufficient
memory" or "Not enough
memory" is sent and
conversion cannot be
executed.
Is the installed memory size
smaller than the
recommended size?
Install additional memory if the
installed memory size is smaller than
the recommended size.
Are other applications
running?
Other applications consume
memory resources, so that
enough memory cannot be
allocated for execution of
this function.
Exit other applications, and then retry
scanning.
Did you scan a large
number of pages s at one
time?
This function, "Scan to
Word/Excel/PowerPoint(R),"
requires large memory. If a
large number of pages are
scanned at one time,
memory may become
insufficient.
Refer to a "Hint" in section "5.5
Converting into Word / Excel /
PowerPoint Files" (page 155) and
change settings for the virtual
memory.
Did the above methods
improve the situation?
If the above three methods did not
improve the situation, install additional
memory.
Symptom Check This Item Resolution
To Next Page