Situation in Which the Document Is not Fed into the ADF Occurs Frequently
Check the following points
● Do the documents meet the paper requirements? (page 111)
● Did you fan the documents before loading them? (page 111)
● Is the roller set (the brake roller and pick roller) installed correctly? (page 111)
● Is the roller set (the brake roller and pick roller) clean? (page 111)
● Is the roller set (the brake roller and pick roller) worn out? (page 111)
If the problem still persists, check each item in Before You Contact the Scanner Service Provider (page
117) first, then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List if supplied with this product, or refer to the contact information in the
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an
inquiry.
● Do the documents meet the paper requirements?
Solution
Use documents that meet the requirements.
For details, refer to Documents for Scanning (page 52).
● Did you fan the documents before loading them?
Solution
Fan the documents.
For details, refer to Preparation (page 47).
● Is the roller set (the brake roller and pick roller) installed correctly?
Solution
Install the roller set (the brake roller and pick roller) correctly.
For details, refer to Replacing the Roller Set (page 79).
● Is the roller set (the brake roller and pick roller) clean?
Solution
Clean the roller set (the brake roller and pick roller).
For details, refer to Daily Care (page 66).
● Is the roller set (the brake roller and pick roller) worn out?
Solution
Start up the Software Operation Panel to check the counter for the roller set (the brake roller and pick
roller), and if necessary, replace the roller set.
For details about how to check the counter, refer to Checking the Sheet Counters (page 135).
For details about how to replace the roller set, refer to Replacing the Roller Set (page 79).
Troubleshooting
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