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Troubleshooting
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You see a “Data error” message
This may be the result of a defective area on the hard drive. To fix hard drive
problems, run the Error checking program. For more information, see
“Checking the hard drive for errors” on page 235.
The hard drive cannot be accessed, or you see a “General failure
reading drive C” error message
■ If a diskette is in the diskette drive, eject it and restart your notebook.
■ Make sure that the hard drive is installed correctly. Remove it, firmly
reinsert it, then restart your notebook. For more information, see
“Replacing the hard drive” on page 262.
■ If your notebook has been subjected to static electricity or physical shock,
you may need to reinstall the operating system.
You see a “Non-system disk”, “NTLDR is missing”, or “disk” error
message
■ Eject the diskette from the diskette drive, then press ENTER.
The secondary hard drive is not recognized
■ The modular drive may not be inserted completely into the modular bay.
Press the module into the bay, then try to access the disc again.
Interface/Ports
The notebook does not recognize the PC Card
■ The card is incorrectly inserted. Eject the card and re-insert it with the label
side up. For more information, see “Adding and removing a PC Card” on
page 256.
The notebook does not recognize a USB or 1394 peripheral device
■ The peripheral device is not connected to the notebook correctly. Check
the connection cable, and be sure it is inserted in the correct port on the
notebook and the peripheral device.
■ The correct driver is not built into Windows XP. Use the device’s
installation CD or check the manufacturer’s Web site for the correct driver.
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