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Connecting to a Web site takes too long
Many factors can affect Internet performance:
• The condition of the telephone lines in your
residence or at your local telephone service
• The condition of the Internet computers to which
you connect and the number of users accessing
those computers
• The complexity of graphics and multimedia on
Web pages
• Having multiple Web browsers open, performing
multiple downloads, and having multiple
programs open on your notebook
People are sending you e-mail messages, but you have
not received any mail
• Click the receive button in your e-mail program.
• Make sure that your account with your Internet
service provider (ISP) is set up correctly. Contact
your ISP for technical support.
Keyboard
A keyboard character keeps repeating or you see a
“Keyboard stuck” or “Key failure” error message
• Make sure that nothing is resting on the
keyboard.
• Make sure that a key is not stuck. Press each key
to loosen a key that might be stuck, then restart
your notebook.
You are pressing a letter key and a number appears
on the screen
• The numeric keypad is turned on. For more
information about using your keyboard, see
“Using the keyboard” on page 28.
An external keyboard does not work
• Make sure that the keyboard cable is plugged in
correctly.
• Remove all extension cables and switchboxes.
• Clean the keyboard by using an aerosol can of air
with a narrow, straw-like extension to remove
dust and lint trapped under the keys.
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