CHAPTER 8: Troubleshooting
116
You are in a wireless network, you can see the
network, but cannot communicate, send files, print, or
get to the Web
• If your access point uses WEP, go to the
Wireless
Networking Properties
window and make sure
that both the WAP and the WLAN in the
computer have matching WEP keys.
You are in a wireless network, but no available
networks are listed in the Connect to a network dialog
box
• If the network you are attempting to access does
not broadcast its SSID, you need to request the
SSID from the administrator and add that
network’s information into the wireless utility.
• You may want to try entering ANY as the SSID,
which will make the computer try to auto-detect
the network.
Your wireless network is listed as a preferred network,
but it has an “x” on it
• An x means your preferred network is not
currently available or you are not currently in
range to connect.
Internet Explorer is unable to access the Internet
• Reset the power on your cable or DSL modem
and your access point. This reestablishes
communication between your Internet Service
Provider and your modem and between your
modem and your access point.
• If you previously accessed the Internet through
a dial-up modem, Internet Explorer may not be
set up to access the Internet through a network.
Remove the dial-up connection in the Internet
Options in Internet Explorer.
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