Why is my GATEXPERT SL500DCL Gate Opener remote control not working?
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Thomas VasquezAug 5, 2025
The remote control might not be working because the battery level is too low. Try changing the battery. Alternatively, the remote control might not be paired with the gate opener. In this case, pair the remote control to the gate opener.
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parkerkaitlynAug 10, 2025
What to do if my GATEXPERT Gate Opener doesn’t open or close and the indicator light is off?
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Samuel RogersAug 10, 2025
If your gate isn't opening or closing and the indicator light is off, it could be due to a few reasons. First, check if the power supply is disconnected and connect it if necessary. Second, inspect the fuse (FU) and replace it if it's blown. Lastly, ensure that the control board X2 terminal is correctly wired according to the user manual.
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Abigail DavisAug 16, 2025
Why does my GATEXPERT SL500DCL Gate Opener only open but not close?
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lucas68Aug 16, 2025
If your gate only opens but doesn't close, there could be several reasons related to the photocell. Here's what to check:
1. If you're not using a photocell, ensure there's a jumper wire connecting the infrared terminal and GND terminal. If you are using a photocell, make sure it's wired correctly and is the N.C. (Normally Closed) type.
2. Verify that the photocell is mounted in a way that allows mutual alignment.
3. Check for any objects blocking the photocell and remove them.
4. The sensitivity of meeting obstacle may be too high. Reduce the sensitivity of obstacle.
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zmarshallAug 20, 2025
What to do if GATEXPERT SL500DCL motor doesn’t stop at the limit switch?
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Heather CallahanAug 20, 2025
If the motor doesn't stop when it reaches the open or closed limit switch, it could be due to a few issues. The magnetic limit switch might be damaged, in which case you should replace it. Another possibility is that the polarities of the two limit switch stops are opposite; try switching them over. Finally, the hall sensor part might be damaged, requiring replacement.
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Daniel SmithAug 26, 2025
How to fix a GATEXPERT Gate Opener that doesn't move but the motor makes noise?
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Pedro WhiteAug 26, 2025
If the gate doesn't move when you press the OPEN or CLOSE button, but the motor is making noise, it could be due to the following reasons:
1. The gate's movement might not be smooth. Adjust the motor or gate according to the actual situation.
2. The hall sensor might be damaged. Replace the hall sensor.
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Jesse ChristianAug 31, 2025
Why does my GATEXPERT SL500DCL Gate Opener trip the leakage switch?
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David CarrollAug 31, 2025
If the leakage switch is tripped, it's likely due to a short circuit in the power supply wires or motor wires. Inspect the wiring to identify and correct any shorts.