Diagnostics/Troubleshooting
7-4 LOGIQ C9 Series – Basic Service Manual
5482298-100 English Rev. 5
Collect a Trouble Image with Logs
If the system should malfunction, press the Alt-D keys
simultaneously. This will collect a screen capture of the image
monitor, system presets and the following logs:
• Keyboard Shadow Log
• Error Logs
• Crash Log
• Power Supply
• Temperature
NOTE: Power Supply and Temperature logs are not currently being
updated by the LOGIQ C9 Series.
This Alt-D function is available at all times.
Figure 7-1. Alt-D Dialog Box
When Alt-D is pressed, a menu box appears that allows for:
• A place to enter a description of the proplem
• A choice to store to a pre-formatted DVD-R, RD
(Removable Disk) or to the Export directory D:\SERVICE.
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