GE HEALTHCARE
DIRECTION 5394227, 12 LOGIQ S8/LOGIQ E8 SERVICE MANUAL
7 - 42 Section 7-5 - Gathering Troubleshooting Data (R4.2.5x and later)
7-5-4 Collecting a screen capture with logs (cont’d)
Double check the media that you made to ensure it contains the file. An example is
shown in Figure 7-45 "Example of Zipped Trouble Image and Logs File" on page 7-42.
Figure 7-45 Example of Zipped Trouble Image and Logs File
Figure 7-46 Contents of the Zipped Trouble Image and Logs File
Mark log files
If a customer is experiencing issues during operation, mark the issue by pressing Alt+1 or Alt+2 when
the event occurs. When Alt+1 or Alt+2 is pressed, a marker is placed in the log to aid analysis.
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