GE HEALTHCARE
DIRECTION 5394227, 12 LOGIQ S8/LOGIQ E8 SERVICE MANUAL
7 - 68 Section 7-7 - Troubleshooting Trees, Instructions and Tech Tips
Section 7-7
Troubleshooting Trees, Instructions and Tech Tips
7-7-1 Contents in this section
7-7-1 Contents in this section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-68
7-7-2 Shortcut Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-68
7-7-3 System does not boot up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-69
7-7-4 Noise disturbs the Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-70
7-7-5 Trackball - Impaired sensitivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-71
7-7-6 Printer Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-73
7-7-7 19” Monitor Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-74
7-7-8 Universal Video Converter Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-75
7-7-9 4D Option Trouble shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-75
7-7-10 Power Assistant Option Trouble Shooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-75
7-7-11 Extended Battery Option Trouble Shooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-76
7-7-12 Mode encoder works twice when pushed button once . . . . . . . . . . . . . . . . . . . . . . . . . .7-77
7-7-13 Sticky buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-77
7-7-14 Mode button failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-77
7-7-15 PC Printer Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-78
7-7-16 FibroScan Module (FSIM) Trouble Shooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-79
7-7-17 Fibroscan Probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-81
7-7-18 Privacy and Security Trouble Shooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-82
7-7-19 Slow response rate between the LOGIQ™ S8 and a DICOM (PACS) server . . . . . . . .7-82
7-7-20 When the touch panel does not response. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-83
7-7-21 Limitation message during AFI Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-83
7-7-22 Noise Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-84
7-7-23 Electromagnetic Interference (EMI) Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . .7-86
7-7-24 Connectivity Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-87
7-7-2 Shortcut Keys
There are several Shortcut keys to be utilized on the LOGIQ S8:
• Alt + 1 or Alt + 2 to mark events in the log file. Used for the flagging intermittent issues during
operation.
• Alt + F10 = is the SW Shut Down.
This is very important tool to shut-down the system. If the system can be shut-down by using these
keys it means that SW is working and the problem could be the ON/OFF switch or the wire that
carries the shut-down signal.
• Alt + F5 or F11 for the echo simulator (keyboard simulation), brings up or removes the frontpanel
simulator. It may be used with VCO to press buttons on the frontpanel that are not a standard key
on your PC.
•Alt + A = to bring up a cursor (Alt + A stands for “Arrow“).
• Alt + D to capture the scanner logs (See: 7-3-4 "Collecting a Screen Capture with Logs" on page 7-
9).
• Alt + N activates the Network Sniffer monitor, or restores it if it is minimized or hidden.