Troubleshooting and Maintenance 8-1
Chapter 8
Troubleshooting and
Maintenance
This chapter gives solutions to common device problems you may encounter.
It also provides guidelines on taking care of your device.
Resetting Your Device
Occasionally, you may need to reset your device. For example, you should
reset your device when it stops responding; or appears to be “frozen” or
“locked up.”
To reset your device, press the power button for at least 10 seconds. Your
device should restart.
Restoring Factory Default State
In some cases, you may need to restore your device to the factory default
state by clearing the memory from your device. For example, you should
clear the memory:
When your device does not respond after being restarted.
When you forget your password.
Clearing the memory means all data you have entered in your device’s
memory, including all files, system settings and additional programs you
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