Grandstream Networks UCM630 Series User Manual

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UCM630X Series User Manual
Version 1.0.2.25
Prompt
Select an audio file to play as the welcome prompt for the IVR. Click on "Prompt"
to add additional audio file under Web GUIPBX SettingsVoice
PromptCustom Prompt.
Digit Timeout
Configure the timeout between digit entries. After the user enters a digit, the user
needs to enter the next digit within the timeout. If no digit is detected within the
timeout, the UCM630X will consider the entries complete. The default timeout is 3s.
Response
Timeout
After playing the prompts in the IVR, the UCM630X will wait for the DTMF entry
within the timeout (in seconds). If no DTMF entry is detected within the timeout, a
timeout prompt will be played. The default setting is 10 seconds.
Response
Timeout Prompt
Select the prompt message to be played when timeout occurs.
Invalid Input
Prompt
Select the prompt message to be played when an invalid extension is pressed.
Response
Timeout Prompt
Repeats
Configure the number of times to repeat the prompt if no DTMF input is detected.
When the loop ends, it will go to the timeout destination if configured, or hang up.
The default setting is 3.
Invalid Input
Prompt Repeats
Configure the number of times to repeat the prompt if the DTMF input is invalid.
When the loop ends, it will go to the invalid destination if configured, or hang up.
The default setting is 3.
Language
Select the voice prompt language to be used for this IVR. The default setting is
"Default" which is the selected voice prompt language under Web GUIPBX
SettingsVoice PromptLanguage Settings. The dropdown list shows all the
current available voice prompt languages on the UCM630X. To add more
languages in the list, please download voice prompt package by selecting "Check
Prompt List" under Web GUIPBX SettingsVoice PromptLanguage
Settings.
Key Pressing Events
Key Press Event:
Press 0
Press 1
Press 2
Press 3
Press 4
Press 5
Press 6
Press 7
Press 8
Press 9
Press *
Select the event for each key pressing for 0-9, *, Timeout and Invalid. The event
options are:
 Extension
 Voicemail
 Conference Rooms
 Voicemail Group
 IVR
 Ring Group
 Queues
 Page Group
 Custom Prompt
 Hangup

Grandstream Networks UCM630 Series Specifications

General

Brand	Grandstream Networks
Model	UCM630 Series
Category	Network Hardware
Language	English