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Grandstream Networks UCM630 A Series

Grandstream Networks UCM630 A Series
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Grandstream Networks, Inc.
UCM630xA Series
Enterprise-Grade Unified Communication Solutions
User Manual

Table of Contents

Other manuals for Grandstream Networks UCM630 A Series

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Grandstream Networks UCM630 A Series Specifications

General IconGeneral
Power SupplyUniversal power supply Input: 100-240VAC 50-60Hz; Output: DC 12V/1.5A
HDMI OutputYes
Management InterfaceWeb GUI
Audio CodecsG.711, G.722, G.726, G.729, iLBC, Opus
Video CodecsH.264
Auxiliary PortsUSB
Telephony InterfacesFXS, FXO
Voice PromptsYes
Auto ProvisioningYes
ProcessorARM Cortex-A53
USB Ports1x USB 2.0
Supported CodecsG.711, G.722, G.726, G.729, iLBC, Opus
Operating Temperature0°C

Summary

DOCUMENT PURPOSE

CHANGE LOG

Firmware Version 1.0.9.10

Documents significant changes from previous versions, including new features and major updates.

Firmware Version 1.0.7.12

Adds email reminder for scheduled meetings and improves extension status syncing.

Firmware Version 1.0.7.9

This is the initial version of the firmware.

WELCOME

PRODUCT OVERVIEW

Technical Specifications

Resumes technical specifications for UCM630xA series, including protocols, codecs, and features.

INSTALLATION

Equipment Packaging

Lists the items included in the UCM630xA package.

UCM6300 A front and back view

Illustrates the front and back views of the UCM6300A device.

GETTING STARTED

Use the LCD Menu

Provides instructions on navigating and using the device's LCD menu.

Accessing the Web UI

Details how to access the UCM's web portal for configuration.

Setup Wizard

Guides users through initial basic configurations upon first login.

Main Settings

System Status

Displays dashboard, system info, active calls, and network status.

ExtensionsTrunks

Manages extensions, trunks, and routing rules.

Call Features

Manages features like IVR and voicemail.

PBX Settings

Manages PBX functionality like SIP and interface settings.

System Settings

Manages system settings like network and security.

CDR

Contains call detail records, statistics, and audio recordings.

Value-Added Features

Manages features like Zero Config provisioning and CRM/PMS integrations.

Maintenance

Manages system and maintenance settings like user management and upgrades.

Web GUI Search Bar

Saving and Applying Changes

Setting Up an Extension

SYSTEM SETTINGS

General Settings

Configures system-wide parameters to prevent unauthorized access or data usage.

IM Settings

HTTP Server

Network Settings

Basic Settings

Configures network interface modes (Route, Switch, Dual) and MTU.

802.1 X

Configures IEEE 802.1X for port-based network access control.

Static Routes

Allows manual configuration of static routing for traffic forwarding.

Port Forwarding

Enables users to configure port forwarding rules for network access.

OpenVPN

DDNS Settings

Security Settings

Static Defense

Displays current service information and typical firewall settings.

Dynamic Defense

Blacklists hosts dynamically based on connection thresholds and whitelist.

Fail2 ban

Provides intrusion detection and prevention for authentication errors.

SSH Access

Enables or disables SSH access for system debugging and remote management.

LDAP Server

LDAP Server Configurations

Shows default LDAP server configurations for phonebook management.

LDAP Phonebook

Manages phonebook entries, including editing and importing/exporting.

LDAP Client Configurations

Time Settings

Automatic Date and Time

Configures automatic time synchronization using NTP or DHCP options.

Set Date and Time

Allows manual setting of the device's date and time.

NTP Server

Office Time

Holiday

Email Settings

Email settings

Configures email parameters for sending alert events and voicemail notifications.

Email Templates

Manages templates used for email notifications.

Email Send Log

Displays logs of sent emails and their status.

HA

HA settings

Configures settings for dual-system hot standby functionality.

HA Log

Records HA log entries for switchover events and backup actions.

TR-069

PROVISIONING

Overview

Explains Grandstream SIP device configuration via web interface and files.

Configuration Architecture for End Point Device

Details the layered configuration architecture for Zero Config.

Auto Provisioning Settings

Configures settings for the Zero Config feature's auto-provisioning.

Discovery

Uploading Devices List

Managing Discovered Devices

Global Configuration

Global Policy

Sets global policy categories like localization, phone settings, and contact list.

Global Templates

Allows creation and management of global templates for device configuration.

Model configuration

Model templates

Enables applying model-specific configurations to devices via templates.

Model Update

OEM Models

Upload Model Template Package

Device Configuration

Create New Device

Allows manual creation and configuration of new devices.

Manage Devices

Lists and manages discovered or manually created devices.

EXTENSIONS

Create New User

Manually creates a new SIP user with various configuration options.

Create New SIP Extension

Details configuration parameters for creating a new SIP extension.

Create New IAX Extension

Create New FXS Extension

Batch Add Extensions

Batch Add SIP Extensions

Adds multiple standardized SIP extension accounts in batch.

Batch Add IAX Extensions

Adds multiple IAX extensions in batch.

EXTENSION GROUPS

Configure Extension Groups

Configures settings for extension groups.

Using Extension Groups

Provides guidance on using extension groups.

ANALOG TRUNKS

Analog Trunk Configuration

Configures analog trunk settings.

PSTN Detection

Configures PSTN detection for analog trunks.

VOIP TRUNKS

VoIP Trunk Configuration

Configures VoIP trunk settings.

Trunk Groups

Manages trunk groups.

Direct Outward Dialing (DOD)

Configures direct outward dialing settings.

SLA STATION

CreateEdit SLA Station

Allows creation and editing of SLA station configurations.

Sample Configuration

Provides a sample configuration for SLA stations.

CALL ROUTES

Outbound Routes

Configures settings for outbound call routes.

Inbound Routes

Configures settings for inbound call routes.

FAX SERVER

Configure FaxT.38

Configures Fax and T.38 settings.

Receiving Fax

Details configuration for receiving faxes.

FAX SendingUCM6300 A

Explains how to send faxes using the UCM6300A.

MEETING

Room

Manages meeting room settings.

Meeting Schedule

Configures the schedule for meetings.

Meeting Recordings

Provides access to meeting recordings.

IVR

Configure IVR

Guides on configuring the Interactive Voice Response system.

BlackWhite List in IVR

Manages black and white lists for IVR.

Create Custom Prompt

Allows creation of custom voice prompts for IVR.

LANGUAGE SETTINGS FOR VOICE PROMPT

Download and Install Voice Prompt Package

Explains how to download and install voice prompt packages.

VOICEMAIL

Configure Voicemail

Configures voicemail settings for users.

Access Voicemail

Details how to access voicemail.

Leaving Voicemail

Explains voicemail message leaving.

Voicemail Email Settings

Configures email settings for voicemail notifications.

Configure Voicemail Group

Manages voicemail groups.

RING GROUP

Configure Ring Group

Configures ring group settings.

Remote Extension in Ring Group

Adds remote extensions to ring groups.

RESTRICT CALLS

Configure Restrict Calls

Configures call restriction settings.

PAGING AND INTERCOM GROUP

Configure PagingIntercom Group

Configures paging and intercom group settings.

CALL QUEUE

Configure Call Queue

Configures call queue settings.

Call Center Settings and Enhancements

Configures call center settings and enhancements.

Queue Statistics

Provides statistics for call queues.

Switchboard

Manages the switchboard functionality.

Global Queue Settings

Configures global settings for call queues.

PICKUP GROUPS

Configure Pickup Groups

Configures pickup group settings.

Configure Pickup Feature Code

Configures feature codes for pickup groups.

MUSIC ON HOLD

BUSY CAMP-ON

PRESENCE

FOLLOW ME

SPEED DIAL

DISA

EMERGENCY

CALLBACK

BLF AND EVENT LIST

BLF

Manages BLF (Busy Lamp Field) status.

Event List

Displays event list information.

DIAL BY NAME

Dial by Name Configuration

Configures the dial by name feature.

ACTIVE CALLS AND MONITOR

Active Calls Status

Displays the status of active calls.

Hang Up Active Calls

Allows hanging up active calls.

Call Monitor

Provides functionality to monitor calls.

CALL FEATURES

Feature Codes

Lists and explains feature codes for various call functions.

Parking Lot

Manages the parking lot for calls.

Call Park

Details the functionality of parking calls.

Call Recording

Configures and manages call recording settings.

Enable Spy

Allows enabling call monitoring (spy) functionality.

Shared Call Appearance (SCA)

Configures shared call appearance settings.

ANNOUNCEMENT

PBX SETTINGS

PBX SettingsGeneral Settings

Configures general settings for the PBX.

PBX SettingsRTP Settings

Configures RTP (Real-time Transport Protocol) settings for the PBX.

SIP SETTINGS

SIP SettingsGeneral

Configures general SIP settings.

SIP SettingsMISC

Configures miscellaneous SIP settings.

SIP SettingsSession Timer

Configures SIP session timer settings.

SIP SettingsTCP and TLS

Configures SIP settings for TCP and TLS.

SIP SettingsNAT

Configures SIP NAT traversal settings.

SIP SettingsTOS

Configures SIP Type of Service (ToS) settings.

SIP SettingsSTIRSHAKEN

Configures SIP STIR/SHAKEN settings for call authentication.

Transparent Call-Info header

Manages transparent Call-Info header settings.

IAX SETTINGS

IAX SettingsGeneral

Configures general IAX settings.

IAX SettingsRegistration

Configures IAX registration settings.

IAX SettingsSecurity

Configures security settings for IAX.

INTERFACE SETTINGS

UCM RemoteConnect

Plan Settings

Configures plan settings for UCM RemoteConnect.

Integrated Customer Service SDK

Manages the SDK for integrated customer service.

UI Customization

Allows customization of the user interface.

Statistics

Displays statistics related to UCM RemoteConnect.

API CONFIGURATION

API Configuration Parameters

Details parameters for API configuration.

API Queries Supported

Lists supported API queries.

Upload Voice Prompt via API

Explains how to upload voice prompts using the API.

CTI SERVER

ASTERISK MANAGER INTERFACE (RESTRICTED ACCESS)

CRM INTEGRATION

SugarCRM

Configures integration with SugarCRM.

VTigerCRM

Configures integration with VTigerCRM.

ZohoCRM

Configures integration with ZohoCRM.

Salesforce CRM

Configures integration with Salesforce CRM.

ACT! CRM

Configures integration with ACT! CRM.

PMS INTEGRATION

HMobile PMS Connector

Manages HMobile PMS connector.

HSC PMS

Manages HSC PMS integration.

Mitel PMS

Manages Mitel PMS integration.

IDS PMS

Manages IDS PMS integration.

WAKEUP SERVICE

Wake Up Service using Admin Login

Configures wakeup service via admin login.

Wake Up Service from User Portal

Configures wakeup service from user portal.

Wake Up Service using Feature Code

Configures wakeup service using feature code.

ANNOUNCEMENTS CENTER

Announcements Center Settings

Configures settings for the announcements center.

Group Settings

Manages group settings for announcements.

QUEUE METRICS

STATUS AND REPORTING

PBX Status

Displays the status of the PBX, including trunks and extensions.

System Status

Displays system status information like general and network status.

CDR

Downloaded CDR File

Allows downloading Call Detail Record files.

CDR Export Customization

Configures options for exporting CDR data.

CDR in GDMS Cloud

Details CDR information in GDMS Cloud.

Statistics

Provides CDR statistics.

Recording Files

Provides access to recorded call files.

USER PORTAL

Basic Information

Displays basic information for the user portal.

Personal Data

Manages personal data within the user portal.

Value-added Features

Lists value-added features accessible via the user portal.

MAINTENANCE

User Management

Manages user accounts and their settings.

Upgrading

Backup

System CleanupReset

USBSD Card Files Cleanup

System Recovery

Syslog

Network Troubleshooting

Signaling Troubleshooting

Service Check

Network Status

EXPERIENCING THE UCM630 xA SERIES IP PBX

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