How to fix Ethernet Capture not functioning properly on Grandstream Networks Conference System?
If the Ethernet Capture is not functioning properly, check the box to save the capture files on the SFTP server. Ensure that the configuration of data synchronization is working correctly beforehand.
General| Brand | Grandstream Networks |
|---|---|
| Model | UCM630X Series |
| Category | Conference System |
| Language | English |
Details changes for firmware version 1.0.11.10, noting no major updates.
Lists significant changes for firmware version 1.0.11.9, including feature additions and updates.
Details changes for firmware version 1.0.9.10, covering Zero Config, Wave, Call Restriction, and more.
Notes changes for firmware version 1.0.7.12, including email reminders and extension status syncing.
Lists changes for firmware version 1.0.7.9, focusing on call statistics and ring group voicemail.
Details changes for firmware version 1.0.5.4, including Fax, Backup, STIR/SHAKEN, and general settings.
Covers changes for firmware version 1.0.3.10, including RemoteConnect, Cloud Storage, and IDS PMS.
Notes firmware version 1.0.2.25 as the initial release.
Details the technical specifications of the UCM630X series, including interfaces, capabilities, and physical attributes.
Lists the items included in the UCM630X equipment packaging.
Provides instructions and diagrams for connecting the UCM630X, using UCM6301 as an example.
Explains how to navigate and use the LCD menu for basic UCM configuration and status checks.
Guides users on accessing and utilizing the UCM's web interface for configuration.
Configures system-wide parameters like device name, CPU flow control, and data partition thresholds.
Covers configurations for Instant Messaging, including Cloud IM and IM Server settings.
Manages HTTP/HTTPS server settings, including redirection and port configurations.
Details network configuration options including Basic Settings, 802.1X, Static Routes, and Port Forwarding.
Provides firewall configurations to prevent attacks, including Static Defense, Dynamic Defense, Fail2ban, and SSH Access.
Covers configuration of the embedded LDAP/LDAPS server for managing corporate phonebooks.
Manages automatic and manual date and time configurations, including NTP server and Time Zone.
Configures email settings for sending alert events, voicemail, and other notifications.
Details dual-system hot standby configuration for high reliability and fault tolerance.
Introduces Grandstream SIP device provisioning via Web interface and configuration files.
Explains the three-layer architecture for end point device configuration in ZeroConfig.
Details settings for Zero Config feature, including automatic provisioning methods.
Describes methods for automatically or manually discovering Grandstream endpoints.
Explains how to prepare and upload a list of devices via CSV file for provisioning.
Covers sorting, filtering, and performing operations on discovered devices.
Applies basic configurations to all Grandstream SIP devices, divided into Global Policy and Templates.
Allows applying model-specific configurations to devices using model templates.
Provides information on updating model templates for provisioning Grandstream SIP end devices.
Explains how to associate OEM device models with Grandstream-branded models for provisioning.
Covers creating, editing, and managing device-specific configurations.
Guides on manually creating a new SIP user, covering basic, media, features, and time settings.
Details the creation of new SIP extensions, including general, media, features, and follow me settings.
Explains how to create new IAX extensions, covering general, voicemail, IAX settings, and call transfer.
Covers the creation of FXS extensions, including general, analog, voicemail, and other settings.
Provides methods for batch adding extensions, including SIP, IAX, and FXS types.
Describes how to reset multiple extensions to default settings, excluding Concurrent Registrations.
Explains how to search, view details, edit, and reset extensions.
Covers exporting extension configurations to a CSV file for backup or migration.
Guides on importing extension configurations from a CSV file, including handling duplicates.
Details configuration parameters for analog trunks, including FXO Port, Trunk Name, and advanced options.
Explains the PSTN detection function to identify busy tone, polarity reversal, and current disconnect.
Covers configuration of VoIP trunks, including SIP and IAX types, provider details, and options.
Allows creating VoIP Trunk Groups to apply settings on multiple accounts from the same SIP server.
Details configuration for SLA Stations, including naming and associating analog trunks.
Provides a sample configuration for enabling SLA Mode on an analog trunk and associating it with SLA stations.
Discusses steps and parameters for configuring outbound rules, pairing extension patterns with trunks.
Allows configuration of a blacklist for outbound routes to restrict specific numbers or patterns.
Details configuration for Fax/T.38, including creating extensions and setting fax parameters.
Provides instructions for receiving fax from PSTN lines, including analog trunk and extension setup.
Demonstrates a sample configuration for using the Fax-to-Email feature.
Covers sending fax via Web GUI access, including pre-setup for trunks and outbound routes.
Details how to create, edit, view, invite, manage, and delete multimedia meeting rooms.
Explains how users can join meetings, invite participants via Web GUI or dialing.
Guides on managing conference room reservations, including creating, editing, and viewing schedules.
Covers recording conference calls and retrieving recordings from the UCM630X.
Provides information on generating and exporting meeting reports and call statistics.
Details how to create, edit, view, and delete IVR configurations.
Explains how to restrict or allow extensions to be reached from IVR for privacy reasons.
Guides on recording or uploading custom voice prompts for IVR usage.
Covers adding time conditions for key events to route calls to specific destinations within a time frame.
Instructions for downloading and installing voice prompt packages for different languages.
Allows uploading a single customized prompt file to replace existing IVR prompts.
Provides methods to customize or set new username prompts via file upload or voicemail menu.
Globally configures voicemail settings for UCM630X extensions, including greeting time and max messages.
Explains how users can access their voicemail using dial codes and navigate the IVR menu.
Configures UCM630X to send voicemail as an attachment to email.
Allows creation and configuration of voicemail groups for forwarding messages to multiple extensions.
Details ring group configuration, including name, extension, members, and ring strategies.
Explains how to include remote extensions from peer trunks into ring groups.
Describes how to configure call restriction rules between internal extensions.
Details configuration for paging/intercom groups, including multicast, 2-way, 1-way, and announcement paging.
Covers settings for multicast paging, including name, extension, delay, and IP address.
Explains configuration for 2-way intercom groups, including name, type, extension, and auto record.
Details configuration for 1-way paging groups, including name, type, extension, auto record, and delay.
Covers configuration for announcement paging, including enable, name, type, custom prompt, and repeat settings.
Allows editing Alert-Info Header for paging/intercom calls.
Guides on scheduling paging/intercom calls, configuring caller, group, and start time.
Explains how to configure the operator panel to manage calls and activities like extension status and call queues.
Details the configuration of call queues using static or dynamic agents, including strategies and max length.
Provides detailed call queue statistics for managing call distribution and agent performance.
A Web GUI tool for real-time call queue monitoring and management.
Covers configuration of feature codes for dynamic agent login/logout and virtual queue options.
Allows users to pick up incoming calls for other extensions within the same pickup group.
Explains how to customize feature codes for call pickup operations.
Allows users to advertise their availability status and willingness to receive calls.
Guides on configuring follow me to direct calls to other phone numbers or have them ring sequentially.
Allows users to call destinations by pressing one to four digits on the keypad.
Covers the creation of new DISA (Direct Inward System Access) for external calling via UCM630X.
Supports configuration and management of emergency numbers for critical situations.
Provides an economic solution for long distance/international calls by configuring callback.
Supports BLF monitoring for extensions, ring groups, call queues, and parking lots.
Allows monitoring of local and remote extensions' status via event list settings.
Enables administrators to create a dial by name directory for searching people by name.
Displays the status of active calls, allowing users to monitor status and view call time.
Allows users to hang up active calls directly from the active call dialog.
Enables monitoring of active calls, with options to listen, whisper, or barge into the call.
Lists all available feature codes in UCM630X and describes how to use them.
Details the blind transfer feature code and its options.
Explains the attended transfer feature code and options for completing the transfer.
Allows blind transfer using UCM feature codes without music on hold during the process.
Provides call park and call pickup features via feature codes.
Enables users to start or stop call recording using feature codes.
Covers Do Not Disturb (DND) and Call Forward settings and their activation/deactivation codes.
Details feature codes for accessing voicemail, including general access and my voicemail.
Provides feature codes for accessing UCM wakeup service to add, update, activate, or deactivate.
Details feature codes for accessing UCM PMS wakeup service.
Provides feature codes to update PMS room status using maid codes.
Covers feature codes to set the presence status of the extension (e.g., available, away, DND).
Allows moving a call from one device to another using a feature code.
Guides on creating parking lots with specific ranges for organizing parked calls.
Explains how to park a call using feature codes and parking lot numbers.
Details how to retrieve parked calls by dialing the parking lot number.
Covers how to manually record calls using feature codes and automatically record calls.
Steps to enable SCA by editing extensions and configuring private numbers for shared appearance.
Details how to configure announcements as destinations in Inbound Routes.
Covers global PBX settings like Caller ID, Ring Timeout, Call Duration Limit, and failover trunk options.
Manages RTP settings including ports, strict RTP, ICE support, STUN/TURN servers, and BFCP settings.
Allows recording or uploading custom prompts for IVR and managing voice prompt packages.
Configures voice prompts for various call failure status codes.
Allows customization of prompts for typical call failure reasons.
Manages storage for call recordings, IM chat files, and other data on local or external devices.
Configures network-attached storage (NAS) for backing up recordings and other data.
Covers general SIP settings like realm, UDP port, IPv4/IPv6 binding, and allow guest calls.
Manages miscellaneous SIP settings including register attempts, video, SDP, and blind transfer.
Configures SIP session timer parameters like Force Timer, Timer, Session Expire, and Min SE.
Details settings for TCP and TLS connections, including bind addresses and certificate management.
Configures NAT settings for outbound SIP messages, including external host and UDP/TCP ports.
Sets Type of Service (TOS) for SIP packets, RTP audio, and RTP video.
Supports STIR/SHAKEN protocols to prevent robocalls, including authentication and certificate settings.
Enables transparent call-info header for integrating GDS door systems with IP phones.
Covers general IAX settings like bind port, IPv4/IPv6 address, compatibility, and music on hold.
Details IAX registration options, including registration expiry, thread counts, and codec priority.
Configures IAX trunk options such as frequency, time stamps, and call token.
Provides IAX security settings, including call token optional and IP address range for call limits.
Manages analog hardware settings for FXS and FXO ports, including signaling preference and ACIM settings.
Adjusts DAHDI settings to resolve issues like audio delay in outbound calls on analog trunks.
Allows admins to add IPC devices and edit extensions for viewing surveillance streams.
Configures RemoteConnect plan settings, including subscription, status, and GDMS synchronization.
Lists parameters for API configuration, including HTTPS API settings (New and Old).
Details the new API queries supported for various modules on UCM630X.
Covers SugarCRM configuration, including system selection and server address.
Details vTigerCRM configuration, including system selection and server address.
Explains ZohoCRM configuration, including system selection and server address.
Covers Salesforce CRM configuration, including system selection and server address.
Details ACT! CRM configuration steps, including enabling CRM and entering credentials.
Details PMS features supported by Mitel, HMobile, HSC, and IDS solutions.
Explains the HMobile Connect PMSI system for hospitality features like check-in and wake-up calls.
Describes HSC PMS integration features like changing display name and call forwarding.
Details Mitel PMS integration features like check-in, check-out, and room status management.
Covers IDS PMS integration for room status, mini bar, and wake-up calls.
Allows users to integrate with PMS systems using middleware and access UCM parameters via API.
Guides on setting connection information for the PMS platform in UCM Web GUI.
Instructions for setting up wakeup services using admin login, including creating new services.
Guides users on setting up wakeup services via the user portal.
Explains how to enable and use feature codes to access UCM wakeup service.
Covers settings for Announcements Center, including name, code, custom prompt, and ring timeout.
Details how to create and configure groups for announcements, including name, number, and members.
Monitors the status of Trunks, Extensions, Queues, Conference Rooms, and Interfaces.
Displays the status of all configured trunks, including Analog, SIP Peer, and SIP Register types.
Shows the status information for all extensions, including status, presence, and IP/Port.
Displays interface/port connection status on the UCM630X, such as USB, WAN, FXS, and FXO.
Provides overall system information, including General, Network, and Remark details.
Shows available and used space for configuration, data partitions, USB, and SD Card.
Displays current CPU usage and Memory usage in a pie chart format.
Monitors system events, logs alerts, and sends email notifications to the system administrator.
Provides data records for each phone call handled by the PBX, including detailed call information.
Offers concurrent call statistics for VoIP trunks (SIP and IAX), with criteria for generating custom charts.
Allows users to configure and change personal information and activate extension features.
Enables users to access and manage personal data files like voicemail and call recordings.
Provides access to manage and use various value-added features like Call Queue and CRM.
Allows creating multiple accounts for administrators and managing user information.
Manages extension contacts and external contacts, including creation, editing, and import/export.
Covers changing passwords, usernames, and binding email for login security.
Configures user login timeout and security settings to enhance protection against brute force attacks.
Provides a log of operations performed by Web GUI users, including date, username, and IP address.
Guides on upgrading the UCM630X firmware locally via Web GUI or TFTP server.
Covers backing up and restoring UCM630X configurations locally or via network.
Provides options for resetting and rebooting the device, cleaning system data, and managing files.
Details the process for full system recovery in case of hardware/software issues or failed upgrades.
Explains how to dump syslog information to a remote server for debugging and troubleshooting.
Covers network troubleshooting tools like Ethernet Capture, IP Ping, and Traceroute.
Provides methods for troubleshooting analog trunk issues, including analog record trace.
Enables periodic checks of UCM630X services and restarts internal services if checks fail.
Allows users to view active Internet connections for troubleshooting network issues.
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