Leaving Voicemail
If an extension has voicemail enabled under basic settings “Extension/Trunk → Extensions → Basic Settings”
and after a ring timeout or user not available, the caller will be automatically redirected to the voicemail in order
to leave a message on which case they can press # in order to submit the message.
In case if the caller is calling from an internal extension, they will be directly forwarded to the extension’s
voicemail box. But if the caller is calling from outside the system and the incoming call is routed by DID to the
destination extension, then the caller will be prompted with the choice to either press1 to access voicemail
management or press 2 to leave a message for the called extension. This feature could be useful for remote
voicemail administration.
Voicemail Email Settings
The UCM630X can be configured to send the voicemail as attachment to Email. Click on "Voicemail Email
Settings" button to configure the Email attributes and content.
Table 79: Voicemail Email Settings
If enabled, voicemail will be sent to the user's email address. Note: SMTP
server must be configured to use this option.
Enable this option if you want to keep recording files after the Email is sent.
The default setting is Enable.
Fill in the "Subject:" and "Message:" content, to be used in the Email when
sending to the user.
The template variables are:
• \t: TAB
• ${VM_NAME}: Recipient's first name and last name
• ${VM_DUR}: The duration of the voicemail message
• ${VM_MAILBOX}: The recipient's extension
• ${VM_CALLERID}: The caller ID of the person who has left the message
• ${VM_MSGNUM}: The number of messages in the mailbox
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