Figure 124: Inbound Route - Multiple Mode
When Multiple Mode is enabled for the inbound route, the user can configure a “Default Destination” and a “Mode
1” destination for all routes. By default, the call coming into the inbound routes will be routed to the default
destination.
SIP end devices that have registered on the UCM630X can dial feature code *62 to switch to inbound route
“Mode 1” and dial feature code *61 to switch back to “Default Destination”. Switching between different mode
can be easily done without Web GUI login.
For example, the customer service hotline destination has to be set to a different IVR after 7 PM. The user can
dial *62 to switch to “Mode 1” with that IVR set as the destination before off work.
To customize feature codes for “Default Mode” and “Mode 1”, click on under
the “Inbound Routes” page, check the “Enable Inbound Multiple Mode” option, and change “Inbound Default
Mode” and “Inbound Mode 1” values (By default, *61 and *62 respectively).
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