4. Once done, click on "Stop".
5. Click on "Download" to download the analog record trace.
Figure 368: Troubleshooting Analog Trunks
• A key Dial-up FXO
Users can directly set a PSTN number on the “External Extension” text box to troubleshoot issues related to
the analog trunk easily, the following steps shows how to use this feature:
1. Configure analog trunk on UCM, including outbound route.
2. Enter a reachable external number in “External Extension”.
3. Press “Start” button. The call will be initiated to the external number.
4. Answer and finish the call before pressing “Stop” button.
The trace will be available for analysis to download after output result shows “Done! Click on Download to
download the captured packets”.
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