HCS DAC-42A - Selection and Qualification of Personnel; Inquiries and Ordering; Service and Repair

DAC-42(A)-x-PN
Page 10
DAC-42(A)-x-PN Manual
Revision: 1.0 22.01.2024
Malfunctions can occur when:
• Changes to the settings made by the supplier.
• Neglecting of operating parameters (e.g. supply voltage, application of inadmissible signals on inputs or outputs,
ambient conditions, wiring, unsafe loads such as motors, contactors, relays, ohm loads, etc.)
• Faults in series-connected controls components and set points or actual values
• Faults in the subsequent hydraulic components
• Removing of valve connection.
3.7 Selection and qualification of personnel
Only qualified users may work with the amplifier. Qualified users are properly trained experts with the required knowledge
and experience. In particular, these experts must have the authorization to bring into operation systems and power circuits
in accordance with safety engineering standards. They must be familiar with safety concepts common in automation.
3.7.1 Inquiries and ordering
To order the product, the complete order code is requested.
See □ Chapter "4.3 Model code", page 15
Please pay attention to our general terms and conditions (available on request) and forward orders and enquiries to the
companies as listed on our web page:
Sales Partners (h-c-s-gmbh.de)
https://www.h-c-s-gmbh.de/en/sales-partners
They are our official distributors/partners. We reserve the right to forward any direct inquiries or orders to our
distributors/partners. Nevertheless, we will be available for any necessary technical support.
Germany and other countries without distributor/partner:
3.7.2 Service and repair
Do not attempt - under any circumstances - to repair the product yourself
After repair, certain adjustments and test procedures must be performed; this can only be made by qualified and
authorized personnel. Products that need repair can be sent to the addresses:
Please enclose a detailed description of the error, malfunction or failure with the sent item and state the serial number and
the purchase date. This will speed up the process and guarantees a fast and reliable repair.
In the case of a fault or a malfunction, your distributor can give you instructions on the phone or in writing before accepting
a repair order. For service and repair, we offer experienced and qualified personnel. In case you need our assistance,
please contact the address:
See □ Chapter "3.7.1 Inquiries and ordering", page 10