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• When a regimen schedule changes.
• When you dispense an unscheduled dose.
• When you add a new medication that interacts with existing medications.
• When Hero’s door is opened.
NOTES:
!
• The Caregivers feature is not a remote medication management system.
Caregivers cannot edit medication information, schedules, or anything else in
the user’s account.
• Caregivers must have an iOS or Android smartphone.
Add a Caregiver
1. In the Hero app, select
You
.
2. Select
Manage Caregivers
.
3. Select
Invite Caregiver
.
4. Select whether you want to
Choose contact
(from the contacts saved in your
smartphone) or
Add Manually
.
To choose from contacts:
1. Scroll for or type in the search bar the name of the contact you’d like to designate
as a caregiver.
2. When you’ve located that contact, select their name and then select the cellphone
number Hero should use to text them an invitation.!
To add manually:
1. Enter the contact’s name and select
Next
.
2. Enter the contact’s cell phone number and select
Next
.
When your contact accepts your invitation, you will be notified, and that caregiver will
be listed as Active in the
Your Caregivers
screen. Until they accept, your contact will
be listed as Invited.
Remove a Caregiver
1. In the Hero app, select
You
.
2. Select
Manage Caregivers
.
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