50
• Missed Doses
• Dispensed Extra Pills
• Refill Needed
• Updated regimen
By default, you will be notified of all these events, but you can turn any off by tapping
the corresponding toggle.
10. Add the phone number of the Hero user for whom you are a caregiver by selecting
Choose contact
or
Add manually
. This will allow you to quickly call the Hero user
via a tap of a button.
• To choose from contacts, select the contact you would like to designate as a
caregiver, then select which of their numbers you’d like Hero to use to contact
them. Back on the
Notification Preferences
screen, select
Done
.
• To add manually, enter the Hero user’s phone number and select
Done
.
As a caregiver, you can also view the Hero user’s
Schedules
and
Adherence
by
selecting the corresponding menus.!
The Stats Menu
The
Stats
menu in the Hero app displays data based on the last 30 days’ use of your
Hero.
The top of the screen tells you your overall adherence rate for the past 30 days. Below
that, a graph will display your weekly adherence rate for the past four weeks as well
as today’s adherence rate.!
Adherence is defined as the number of doses you dispensed on time divided by the
number of scheduled doses from the first of the month through today. Adherence will
be negatively affected by dispensing doses late or not at all.
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