5
! PLEASE READ – IMPORTANT SAFETY INFORMATION !
The Hero device assists patients and their caregivers with medication management
by sorting and dispensing medicines and providing reminders to take and/or fill
medicines, whether or not they are loaded into Hero. Hero is not a replacement for the
guidance from healthcare professionals nor intended to replace an attentive
caregiver, should one be required by the user.
Even though Hero dispenses most whole pills loaded into the device, using Hero to
dispense medicines that have!high dosage sensitivity, treat acute conditions or life-
threatening events should be reviewed and assessed with your healthcare team. Hero
cannot guarantee accuracy of medication dispenses due to potential human error
and/or mechanical and software discrepancies.!
Keep the original prescriptions or pill bottles for reference after loading appropriate
medications into the Hero device.
Be sure to verify that the types of pills and number of pills dispensed match the
prescribed dosage. Keep track of pills inside the Hero device by size, shape, color,
imprint, or form to help ensure that dispensed doses match prescribed doses. Partial
pills, liquid medications and medications that require refrigeration cannot be stored in
Hero.
In cases where the end user is incapable of verifying accuracy, as stated above,
please ensure that pill dispense accuracy is being verified by person(s) trusted by the
end user, i.e. a caregiver, a healthcare aide, and/or a healthcare professional.
For safety purposes, the Hero is intended only to be used by a single user, to avoid the
potential risk to other users from adverse reactions to residual amounts of medications
in the product.!
If children are nearby, Hero should be installed beyond their reach with passcode
protection enabled for all medication.! If Hero is used in a manner not specified in the
operating instructions, then the protection provided by Hero may be impaired. If Hero
is ever tilted over or mishandled, please open the door with the safety key and check
to see if medications are in the proper cartridge.!
If Hero or any associated mobile phones are out of audio range, or if the Hero WiFi
connection is not functioning properly, Hero notifications may not occur properly.!
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