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Error Code Description Corrective Actions
E008 Scanning error.
Please turn off the analyzer
and reboot. If the problem
recurs, please contact Heska's
Technical Support Services.
E010
The operation of
sample adding has
timed out.
Make sure the sample adding is
completed before the end of the
countdown.
E011
The sample is added
too early or the strip is
a used one.
Please use the new test strip to
re–test and add the sample after
the analyzer prompts the user to
add sample.
E012 aPTT calculation error.
Please retest with a new test
strip. If the problem recurs,
please contact Heska's
Technical Support Services and
use the laboratory method to
perform the test.
E013
The strip is defective
or the sample is added
improperly.
Please retest with a new test
strip and add the sample strictly
as specied in the insert.
E014
The HCT of the
sample is out of range.
Please ensure that the HCT
value of the sample is within
specication of strip insert.
E016 FIB calculation error.
Please retest with a new test
strip. If the problem recurs,
please contact Heska's
Technical Support Services and
use the laboratory method to
perform the test.
E018
The strip is placed
improperly.
Do not remove the test strip
during the test.