What to do if Heska Pet Care Product shows 'No sample coagulation of PT is detected'?
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richardcarpenterSep 23, 2025
If the Heska Pet Care Product shows that no sample coagulation of PT is detected, retest with a new test strip. If the problem continues, further assistance is needed.
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Donna WhiteAug 23, 2025
What to do if Heska Pet Care Product shows scanning error?
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victoriathompsonAug 25, 2025
If your Heska Pet Care Product displays a scanning error, turn off the analyzer and reboot it. If the problem continues, further assistance is needed.
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hector24Aug 25, 2025
What to do if Heska Pet Care Product shows battery failure?
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Michael CastilloAug 26, 2025
If the Heska Pet Care Product indicates a battery failure, turn off the analyzer and restart it. If the issue persists, further assistance is needed.
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Angela RobinsonAug 27, 2025
What to do if Heska Pet Care Product shows heating has timed out?
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Theresa FloresAug 27, 2025
If the heating process on your Heska Pet Care Product times out, adjust the ambient temperature to between 50°F and 95°F (10°C–35°C). Then, turn off the analyzer for 5 minutes, and then turn it back on to restart the test. If the problem continues, further assistance is needed.
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Michael CervantesAug 27, 2025
What to do if Heska Pet Care Product says 'The added sample is insufficient'?
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Corey LongAug 27, 2025
If the Heska Pet Care Product indicates that the added sample is insufficient, retest using a new test strip. Make sure you add enough blood for the test.
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Katherine GriffithSep 16, 2025
What to do if Heska Pet Care Product displays 'PT result is above reportable range'?
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jessica47Sep 16, 2025
If your Heska Pet Care Product displays a 'PT result is above reportable range', retest with a new test strip. If the problem continues, further assistance is needed.
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Michelle ParsonsSep 13, 2025
What to do if Heska Pet Care Product shows 'aPTT result extremely high and unreliable'?
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Jonathan TravisSep 13, 2025
If the Heska Pet Care Product shows an 'aPTT result extremely high and unreliable', retest with a new test strip. If the problem continues, further assistance is needed.
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tracybergerSep 15, 2025
What to do if Heska Pet Care Product shows 'PT result extremely high and unreliable'?
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Tracey PetersenSep 15, 2025
If the Heska Pet Care Product shows a 'PT result extremely high and unreliable', retest with a new test strip. If the problem continues, further assistance is needed.
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Ashley WebbSep 5, 2025
What to do if Heska Pet Care Product says 'The HCT of the sample is out of range'?
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Jennifer RobertsSep 6, 2025
If the Heska Pet Care Product indicates that the HCT value of the sample is out of range, ensure that the HCT value of the sample is within the specifications in the strip insert.
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Lori TranSep 3, 2025
What to do if Heska Pet Care Product shows 'aPTT calculation error'?
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Michael AlvaradoSep 3, 2025
If the Heska Pet Care Product displays an 'aPTT calculation error', retest with a new test strip. If the problem continues, further assistance is needed.