HID FARGO HDP5000 - Page 69

February 2016 L000950, Version: 4.0
Page 5-7 Troubleshooting
Laminate 1 Jam
(PC Error Message No. 229)
A Jam occurred with the Laminator
material in Cartridge 1.
Open Lam cover and clear the
obstruction
Laminate 1 Low
(PC Error Message No. 239)
The material is getting low in
Lamination Cartridge 1.
Make sure more is on hand for when it
runs out.
Laminate 1 Out
(PC Error Message No. 208)
The Laminate in Cartridge 1 has run
out.
Replace it with a new roll of material.
Laminate 2 Bad
(PC Error Message No. 260, 262)
The Lamination material in Cartridge
2 is not valid for this Laminator.
Install valid material.
Laminate 2 Jam
(PC Error Message No. 230)
A Jam occurred with the Laminator
material in Cartridge 2.
Open Lam cover and clear the
obstruction.
Laminate 2 Low
(PC Error Message No. 240)
The material is getting low in
Lamination Cartridge 2.
Make sure more is on hand for when it
runs out.
Laminate 2 Out
(PC Error Message No. 209)
The Laminate in Cartridge 2 has run
out.
Replace it with a new roll of material.
Lm1 Headlift Err
(PC Error Message No. 217)
The Laminator failed to move or sense
the lower (Lam module 1) head.
Check head connections and call for
service/repair.
Lm2 Headlift Err
(PC Error Message No. 218)
The Laminator failed to move or sense
the upper (Lam Module 2) head.
Check head connections, call for
service/repair.
Mag Encoder Paused
(PC Error Message No. 143)
The Magnetic Encoder is in a pause
state.
Reset the Printer and try again.
If this problem persists, call for
technical assistance.
Mag Encoder Startup Error
(PC Error Message No. 63 and 141)
A problem was detected during
Printer start-up.
Reset the Printer and try again.
If this problem persists, call for
technical assistance.
Mag Verify Error
(PC Error Message No. 30)
Print could not verify MAG write.
OR
The magnetic stripe was not encoded
properly.
Check the Cards and click Cancel
Print.
Multiple Feed
(PC Error Message No. 70)
Multiple cards were fed into the
Printer.
Remove all cards and try again.
No E-card Encoder
(PC Error Message No. 202)
You are trying to send encoding data,
but the Printer is not configured with
this Encoder type.
To cancel, click Cancel Print.
No Film
(PC Error Message No. 28)
Film is not installed in the Printer.
OR
Film RFID tag is bad.
Install the Film and press Resume.
To cancel the print, press the Cancel
Print button or the Cancel button
located on the Printer.
LCD Error Message Cause Solution