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HID FARGO HDP5000 - Page 77

HID FARGO HDP5000
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February 2016 L000950, Version: 4.0
Page 5-15 Troubleshooting
Headlift Error
The Headlift Sensor is not
detecting movement from the
Headlift Cam.
Reboot the Printer by cycling power.
To cancel, press the Cancel Print button.
Invalid Password
The Password entered is not a
valid password.
Press OK to enter another password.
To cancel, press the Cancel Print button.
Laminator (General Error)
The Laminator has reported a
general fault.
Press the Resume button located on the Printer to
continue.
To cancel, press the Cancel Print button or the
Cancel button located on the Printer.
Laminator (Check Power) The Laminator's power is OFF.
Ensure that the laminator's power cord is properly
connected, cycle power and press the Resume
button to continue.
To cancel, press the Cancel Print button or the
Cancel button located on the Printer.
Laminator (Heater Off) The Laminator's Heater is OFF.
Press the Resume button to continue.
To cancel, press the Cancel Print button or the
Cancel button located on the Printer.
Laminator (Heater Timed
Out)
The Laminator cannot reach the
desired operating temperature.
Reboot the Printer by cycling power. Check the
Laminator settings in the Printer Driver.
Click Default located on the Lamination tab of the
driver to set the Laminator settings to the factory
default.
Resend the print job.
To cancel, press the Cancel Print button or the
Cancel button located on the Printer.
No Laminator Film Installed
No laminator Film is installed in
the laminator unit.
Ensure that the appropriate Laminator Film is
installed.
To cancel the print, press the Cancel Print button or
the Cancel button located on the Printer.
Wrong Laminator Film
Installed
An incorrect laminator film has
been installed, or a driver setting
is incorrect.
Ensure that the appropriate Laminator Film is
installed and press the Resume button located on
the Printer to continue printing.
To cancel, press the Cancel Print button or the
Cancel button located on the Printer.
Laminator Film Out
The Film installed in the
laminator is empty.
Install the Film and press Resume.
Printer Error Message Cause Solution

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