Hitachi VSP F1500

Error
code
Error
message
Condition Recommended action
Returne
d Value
EX_ENOR
MT
No
remote
host alive
for
remote
command
s or
remote
HORCM
might be
blocked
(sleeping)
on an
existing
I/O
A timeout occurred on
remote communication, and
HORC Manager failed to re-
execute.
Please confirm that the HORC Manager
in the remote host is running. If the IP
address of the host has been changed,
restart the HORCM instance. If the
HORCM still does not restart, increase
the value of the timeout in the
configuration definition file.
242
EX_INVM
OD
Invalid
RAID
command
mode
Detected a contradiction for
a command.
Contact Hitachi Data Systems customer
support.
241
EX_INVC
MD
Invalid
RAID
command
Detected a contradiction for
a command.
Contact Hitachi Data Systems customer
support.
240
EX_ENOG
RP
No such
group
The designated device or
group name does not exist in
the configuration definition
file, or the network address
for remote communication
does not exist.
Verify the device or group name and
add it to the configuration definition file
of the remote and local hosts.
239
EX_UNW
COD
Unknown
function
code
Detected a contradiction for
a command.
Retry your operation after restart of the
instance for CCI. Contact Hitachi Data
Systems customer support if the
operation fails because of same error
again.
238
EX_CMDI
OE
Control
command
I/O error
A read/write to the
command device failed with
an I/O error.
Refer to the host syslog file, and
investigate the cause of the error.
If the problem persists, collect the log
information of HORCM ($HORCM_LOG),
and contact Hitachi Data Systems
customer support.
237
EX_CMDR
JE
An order
to the
control/
command
device
was
rejected
The request to the command
device failed or was rejected.
Note: This error code is
sometimes caused by the
operating system and
reported as EX_CMDIOE
instead of EX_CMDRJE (see
next row).
Verify the program products, such as
TrueCopy and ShadowImage, are
installed.
Verify ports are set.
Verify CU paths have been established
by Device Manager - Storage Navigator,
CCI, or other methods.
Verify that the target volume is
available.
CCI displays "SSB" in the output of the
commands so a service representative
221
9-10
Troubleshooting
Command Control Interface User and Reference Guide