HM Electronics EOS HD - Headset Communication Modes (Single and Dual-Lane Operation)

ROUTINE OPERATION
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8.3 Headset Communication Modes (Single and Dual-lane
operation)
Hands-Free (HF) Mode:
By default, this setting is ON for the A1 (for Lane 1) and A2 button (for Lane 2). Press the A1 or A2
button once to talk to a customer at the menu. Communication automatically disconnects when the
customer drives away, or press the A1 or A2 button to manually disconnect.
h Turn Mode ON: With the headset power OFF, simultaneously press and hold the B button and
the Up arrow (Λ), and then press the Power button. Once the power is on, release B and (Λ).
h Turn Mode OFF: With the headset power OFF, simultaneously press and hold the B button
and the Down arrow (V) while you press the Power button. Once the power is on, release B
and (V).
A voice prompt in the headset will say “Headset #, Battery Full/Half/Low, A Hands Free On/Off, Lane #”.
● Headset alert tone(s) signals arrival at the speaker post or menu board (single beep for Lane
1, double beep for Lane 2).
● Use the Λ and down V buttons to adjust volume.
● Touch and release A1 or A2 to initiate or end communication.
● To change lanes (Dual-Lane operation), touch and release the corresponding A button.
Auto-Hands-Free (AHF) Mode:
By default, this setting is OFF. Auto Hands Free mode provides automatic headset connection between
the Order Taker and the customer when the vehicle arrives at the menu. The headset will automatically
disconnect when the customer drives away.
Only two headsets may be congured in Auto Hands Free mode (one headset exclusively for Lane 1 and
the other for Lane 2).
Note: The AHF option must be enabled in the base Installer Setup before a headset can be
congured. Once enabled, the base will automatically reset to initialize the setting and the
rst headset can be enabled in AHF. Auto Hands Free mode will not be saved when the
headset is powered off.
h Turn Mode ON: With the headset powered off, press and hold the A1 button (for Lane 1) or A2
button (for Lane 2) and the Up arrow (Λ) and then press the Power button. Once the power is
on, release A1 or A2 and (Λ).
h Turn Mode OFF: Simply turn the headset power OFF then back ON.
A voice prompt in the headset will say “Headset #, Battery Full/Half/Low, Auto Hands Free, Lane # On/
Off, Lane #”.
● Headset alert tone(s) signals arrival at the speaker post or menu board (single beep for Lane
1, double beep for Lane 2).
● Use the Λ and down V buttons to adjust volume.
● Speak and listen to the customer without pressing any buttons.
● Touch and release A1 or A2 to initiate or end communication.