SERVICE INFORMATION
Imager Duo Operator’s Manual
8.1
Chapter Eight
Service Information
Corporate Address
Hologic, Inc.
250 Campus Drive
Marlborough, MA 01752 USA
Business Hours
Hologic’s business hours are 8:30 a.m. to 5:30 p.m. EST Monday through Friday,
excluding holidays.
Customer Service
Product orders, which include standing orders, are placed through Customer
Service by phone during business hours at 1-800-442-9892 Option 5 or 508-263-
2900.
Orders can also be faxed to the attention of Customer Service at 508-229-2795.
Warranty
A copy of Hologic’s limited warranty and other terms and conditions of sale
may be obtained by contacting Customer Service at the numbers listed above.
Technical Support
For questions about ThinPrep
®
Imager Duo issues and related application
issues, representatives from Technical Support are available by phone 7:00 a.m.
to 7:00 p.m. EST Monday through Friday at 1-800-442-9892 Option 6 or 508- 263-
2900.
Service contracts can also be ordered through Technical Support.
Protocol for Returned Goods
For returns on warranty-covered ThinPrep Imager Duo supplies and consum-
able items, contact Technical Support.
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