TROUBLESHOOTING
6.12
Imager Duo Operator’s Manual
3307 Slide Already Imaged. Use the Slide Data Record Query to
determine if the Slide ID is unique.
See page 4.45 of the Image Pro-
cessor Operators Manual for
details.
If there is a duplicate, reconcile
both patient records according to
standard procedures.
3310 Slide Error. Slide ID in database
due to imaging error
The slide was not imaged success-
fully. Rerun in another batch.
3313 System Error. Failure to archive
Imaging Error slide in the data-
base.
Power cycle the system. If the error
persists, contact Technical Sup-
port.
3471 Slide Found in Slide Path.
•
System will instruct the user to
place an empty cassette into the
IS.
•
Place an empty cassette into any
available position on the IS.
•
Close the doors and click the
CONTINUE button.
•
The system will place the slide in
the cassette.
•
When finished, open the doors
and remove the cassette.
•
If there is no slide in the cas-
sette, it means the verification
slide was on the stage.
3476 System Error. Error during Slide
Reader Camera initialization.
Power cycle the system. If the error
persists, contact Technical Sup-
port.
3477 System Error. Timeout during
Slide Reader Camera initialization.
Power cycle the system. If the error
persists, contact Technical Sup-
port.
4450 through
4475
Slide has been rejected.
Fiducial Mark error.
See Section C, Slide Preparation
and Quality.
4618 Slide Error. The camera malfunc-
tioned when capturing a frame on
this slide.
Power cycle the system. If the error
persists, contact Technical Sup-
port.
Table 6.2: Imaging Station and IPC Errors
Error # Error Text Corrective Action
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