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Q: I cannot link my T10+ to the EIM
A: Verify that you have a T10+ rather than a T10 and that you
have the correct EIM for this model. T10+ models are
THX321WF3003W and THX321WFS3001W
• EIM is THM04R3000
• The T10+ and EIM are included in YTHM1004R3000
and YTHM1004R3001 kits.
• If the T10+ had already been configured without an EIM,
you need to do a factory reset of the thermostat to get to
the initial screen that allows you to choose to use it with
an EIM. Then follow the instructions on T10+ display.
Q: I cannot link my T10+ to the wireless outdoor sensor
A: Verify that you have a T10+ rather than a T10 and that you
have the correct wireless outdoor sensor for this model.
T10+ models are THX321WF3003W and
THX321WFS3001W
• Outdoor sensor is C7089R3
013 (not C7089R1013)
• The T10+ and outdoor sensor are included with an EIM
in the YTHM1004R3001 kit.
• See the instructions for adding an outdoor sensor in this
document.
WiFi Issues:
See page 43.
Active rooms is selected but one or more of my sensors
doesn't register activity:
Go to MENU/PRIORITY ON THERMOSTAT. Verify active
rooms is selected. View the status of the sensor(s) in question
in that screen. If there is not an indication of occupancy by that
sensor (green person next to sensor name) move in front of
the sensor. If that doesn't change the status of the sensor:
• Verify the sensor you are testing is the one you see
in the display. To do so, go to Devices and sensors
and select the sensor name.
• Verify the Use Motion slider is set to enabled.
If so, select OPTIONS/BLINK LIGHTS. Go back to the
sensor and verify it has a blinking light.
If not, check the other sensors in the home to see if the
sensors were placed in the wrong rooms.
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