Troubleshooting
Problem Possible Reasons & Solutions
Cannot turn on
power after
charging the
battery
Reasons: Defective charging circuit. Defective battery.
Solutions: Replace battery or charger. Try charging battery again.
Lost password Solutions:
Call Technical Support at +1 408-952-8461 or toll-free at +1 888-723-
4800
Buzzer, LED
lights
inoperative
Reasons: Buzzer and/or other alarms disabled. Bad buzzer, LED lights, or PCB.
Solutions:
Check under “Alarm Settings” in Programming Mode that buzzer
and/or other alarms are not turned off. Call authorized service center.
“Lamp” message
when power on.
Lamp alarm.
Reasons:
Low ion concentration inside PID lamp especially in cold environment
when first powered on. Defective PID lamp or defective circuit.
Solutions: Turn the unit off and back on. Replace UV lamp.
Pump failed
message. Pump
alarm.
Reasons:
Inlet probe blocked. Direct connection to a gas outlet while the gas
value is turned off. Water trap filter sucks in water. Water trap filter too
dirty. Water condensed along the inlet probe. Bad pump or pump
circuit.
Solutions:
Remove the blocking objects and then press [Y/+] key to reset the
pump alarm. Replace contaminated water trap filter. Be careful not to
allow water condensation inside the unit. Replace the pump.
If you need replacement parts, a list is available online:
https://sps.honeywell.com/us/en/products/safety/gas-and-flame-detection
AreaRAE 135 User Manual
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