Honeywell HC30W45R2 User Manual

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Honeywell 30 Series IP Cameras User Guide
Troubleshooting for Common Issues
Refer to the following guidelines to troubleshoot any performance issues. If you require
additional assistance, contact Honeywell Technical Support (see back cover for contact
information).
Table 7 Troubleshooting for Common Issues
Issues Solutions
Cannot play downloaded file
Use the player located on the CD that came with your camera.
IR video is poor.
• Ensure that the power supply is adequate. An inadequate
power supply may not be able to support the IR lights.
• Ensure that the objects to be illuminated are within the
camera’s IR range.
Cannot install/log in to web
client.
• Ensure that your browser’s security settings allow ActiveX
controls.
• Ensure that you have a valid network setup and that you
are using the correct login user name and password.
Water leaking into camera
housing.
Do not unscrew the air tight hole.
Power supply is unstable.
Use of a UPS power supply is strongly recommended.
The page of changing
password is lost.
Change the password of the camera in IPC Tool.
IP address of the camera is
shown as 0.0.0.0 in IPC Tool
Configure the IP address settings of the camera and the
computer in the same segment.
Recommended scenario for
intrusion/people detection in
indoor environment
• General scenario:
Camera Height: 2M\ Angle: point to the ground with 15
degree \ Distance to target people: 3M
• BW mode scenario:
Camera Height: 2M\ Angle: point to the ground with 15
degree \ Distance to target people: 2M

Honeywell HC30W45R2 Specifications

General

Windows operating systems supported	Windows 10, Windows 7
DC-in jack	Yes
Ethernet LAN (RJ-45) ports	1
Lens diameter	2.8 mm
Fixed focal length	2 mm
Maximum aperture number	2
DC output voltage	12
Power source type	DC, PoE
Power consumption (max)	12.95 W
Operating temperature (T-T)	-30 - 60 °C
Operating relative humidity (H-H)	0 - 90 %
Wi-Fi	No
Number of users	10 user(s)
Ethernet interface type	Gigabit Ethernet
Bit rate control	Constant Bit Rate (CBR)
Total megapixels	5 MP
Gain control type	Auto
Maximum resolution	2560 x 1920 pixels
Video formats supported	H.264, H.265
Analog signal format system	NTSC, PAL
Supported graphics resolutions	640 x 480 (VGA), 800 x 600 (SVGA), 1280 x 960, 1600 x 1200 (UXGA), 2048 x 1536 (QXGA), 2560 x 1920
Compatible memory cards	MicroSD (TransFlash), MicroSDHC, MicroSDXC
Maximum memory card size	256 GB
Sensor type	CMOS
Optical sensor size	1/2.7 \
White balance	Auto, Manual
Minimum illumination	0.03 lx
IK code	IK10
Form factor	Spherical
Mounting type	Ceiling/wall
Product color	Black, White
Country of origin	Taiwan
International Protection (IP) code	IP66
Type	IP security camera
Placement supported	Indoor & outdoor
Connectivity technology	Wired & Wireless
Maximum operating distance	30 m

Weight and Dimensions

Depth	99.8 mm
Width	133.3 mm
Weight	760 g
Package weight	1100 g