POTENTIAL OPERATING ISSUES
Touchpoint Pro
Pt. No. 2400M2566_1_EN 68 Operating Manual
Code
Entered span gas concentration
is out of range - please edit and
try again
selected is not within
the configured limits
1. Check the configured limits for span gas
concentration.
2. Obtain an alternative span gas that is within
the limits.
Operation failed; invalid object
type
communication error
between the CCB and
COB
1. Please retry the operation.
2. If still unsuccessful, on the front panel, press
the Accept and Reset buttons together for 10 s,
which will restart the COB.
3. If the error has not cleared, if possible cycle
the power to the system.
4. If the problem persists, please contact your
local service representative.
calculation timeout
transfer error
between the CCB and
COB
1. Please retry the operation.
2. If still unsuccessful, on the front panel, press
the Accept and Reset buttons together for 10 s,
which will restart the COB.
3. If the error has not cleared, if possible cycle
the power to the system.
4. If the problem persists, please contact your
local service representative.
Operation failed; a session has
already been opened by another
user
logged in via one of
the alternative
interfaces (local
Touchscreen or PC
Configuration
1. Check if another user is logged in.
2. If your requirement takes priority, you have
the option to terminate the existing (other
user’s) session.
The session has expired - new
user login required
out after 20 minutes
The system will automatically request a new
login
Operation failed; CRC error
occurred for safe data.
Operation failed; CRC error
occurred
———//——— ————————//————————
Operation failed; session does
not exist; user login required
before carrying out
the intended
The system automatically requests a new login.
The user may have been remotely logged out
by another user.
Operation failed; CCB did not
respond within the expected
Configuration read / write
request failed; FLASH memory
operation timeout
the CCB was unable
to read or write a
value from / to non-
2. If the error has not cleared, if possible cycle
the power to the system.
3. If the problem persists, please contact your
local service representative.