POTENTIAL OPERATING ISSUES
Touchpoint Pro
Pt. No. 2400M2566_1_EN 69 Operating Manual
Code
The Network Initialisation failed;
the Ring Network is interrupted.
Please check the Ring Network
wiring as explained in the user
manual and retry the
initialisation once the
interruption is rectified.
allow you to initialise
the network if a ring
break is present
See Chapter 19 Ring Communication Errors
1. Check the Active Events screen for details of
the location of the connection break.
2. Check the cables and connections in the
area where the connection break fault is
indicated (also see Error 37).
3. Ensure that details of the Ring Network
break error have gone from the Active Events
screen (problem is resolved)
4. Return to the System Setup screen and retry
the Ring Initialisation operation.
Cannot clear Inhibit because the
channel has been inhibited
automatically
has not yet been
calibrated or channel
configuration was
interrupted, or the
inhibit delay time is
active, or the
sensor/transmitter is
signalling inhibit
1. For a mV channel, calibrate the channel (see
Commissioning, Calibrating a mV input
channel).
2. If this is not the cause, go to System
Configuration, then System Setup.
3. Select the module with the inhibited channel,
and select Normal State.
4. If this is not successful, go to Tool Box then
Event History to check if an Inhibit Delay Time
is active. The inhibit condition will clear after
the Delay Time has expired.
5. If there is no Delay Time active, then
investigate the conditions at the
Cannot reset because the alarm,
fault or warning is still active
The field device is still
signalling an active
alarm, fault or
Investigate the conditions at the field device.
One or more events are still
active and cannot be reset
or warnings have
been reset, but others
are still active
Some events (for example Over Range
Warning) may give multiple alarms and these
must all be investigated and cleared at the
respective field devices before attempting to
Replace operation cannot be
performed; module type of new
module is not compatible.
is incorrect type or
not recognised by the
CCB
1. Check and confirm that the replacement
module is of the correct type.
2. Re-initialise the ring network and try again.
3. If the error persists, update the CCB
firmware.
4. If the problem persists, please contact your
local service representative.
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