Troubleshooting
Print quality roblems ..............................................
iiii IIIII ii ,111, ,i
Problem Solution
Lightor blurredcharacters_
Check inklevelas described inViewink levelon page 55_To
installa new print cartridge, seeReplacethe printcartridge on
page 5&
Make suretheprint cartridge is installed corredly..Tocleanthe
print cartridge, seeMaintaintheprint cartridge on page 59.
Smudgedor dark characters°
Make surethe paper isstraightand unwrinkled,.Letink dry
beforehandling thepaper..Tocleanthe printcartridge, see
Maintaintheprintcartridge on page 59..
Characterswith while lines._ IfInk bow, Installnew ink cartridgeisdisplayed,
installa new print cartridge as described in Replacelhe print
cartridge an page 56._
Removeand reinstalllhe print cartridge°
Cleanthe printcartridge (seeMaintain the printcartridgeon
page 59.)
Improperlyformedor misaligned Clean the print cartridge (seeCleanthe printcartridge nozzles
charaders on page 59,)
Abnorma! black horizontallines Clean thecartridge carrier (seeCleanthecartridgecarrier
contactson page 60)
Paper feeding problems
I IIII IIIIIII iiii1,11111,1
Problem Solution
Paperisiammed during printing,. Clear paper jam as described inPaperjamsduringprintingon
page 58.,
Paperstickstogether. " Make sureyou havefewerthan50 sheetsinthepaper tray.
• Humid conditions may causesomepaper to sticktogether_
Takethe paper out and fanthe pagesand replace.
Paperfails to feed_ Removeany obstructionsinsidethe printer_
Multiple sheetsof paper feed. When loadingpaper,do not forcethe paper down intothe
printer_If multiplesheetshave causeda paper jam, clear the
paper iam. (seePaperjamsduringprintingon page 58_)
Paperskewsor bucklesin the paper Thepaper tray can hold upto 50 sheets..Make surethe paper
tray. guidesdo not causelhe paper to bow_When bading paper,
do notforce it down intolhe machine_
Care and maintenance 68
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