HP 200 G3 User Manual

Control panel message Description Recommended action
00A-Product Information Not Valid The product information programmed into
the system board is missing or invalid.
Use Computer Setup to update this information.
00B-MEBx Module did not checksum correctly Memory error during POST execution of
the Management Engine (ME) BIOS Extensions
option ROM.
1. Reboot the computer.
2. Unplug the power cord, re-seat
the memory modules, and reboot
the computer.
3. If the memory conguration was recently
changed, unplug the power cord, restore
the original memory conguration, and
reboot the computer.
4. If the error persists, replace the system
board.
100-Front Audio Not Connected Front audio cable has been detached or
unseated from system board.
Reconnect or replace front audio cable.
2E1-MemorySize Error Memory amount has changed since the last
boot (memory added or removed).
The system memory size is dierent from
the last startup. The most common reason is
the removal of memory from the system board.
Press the F1 key to save the memory changes.
If this message persists, verify that
the memory modules are installed correctly.
2E2-Memory Error Memory module conguration failed during
boot up.
1. Ensure memory modules are correctly
installed.
2. Verify proper memory module type.
3. Remove and replace the identied faulty
memory module(s).
4. If the error persists after replacing
memory modules, replace the system
board.
2E4-DIMM Conguration Warning The current memory conguration is not
optimized.
Rearrange the DIMMs so that each channel has
the same amount of memory.
301-Hard Disk 1: SMART Hard Drive Detects
Imminent Failure
Hard drive is about to fail. (Some hard drives
have a hard drive rmware patch that will x an
erroneous error message.)
1. Determine if hard drive is giving correct
error message. Run the Drive Protection
System test under using F2 Diagnostics
when booting the computer.
2. Apply hard drive rmware patch
if applicable. (Available at
http://www.hp.com/support.)
3. Back up contents and replace hard drive.
302-Hard Disk 2: SMART Hard Drive Detects
Imminent Failure
Hard drive is about to fail. (Some hard drives
have a hard drive rmware patch that will x an
erroneous error message.)
1. Determine if hard drive is giving correct
error message. Run the Drive Protection
System test under using F2 Diagnostics
when booting the computer.
2. Apply hard drive rmware patch
if applicable. (Available at
http://www.hp.com/support.)
3. Back up contents and replace hard drive.
309 – 30C: Hard Disk 3–6: SMART Hard Drive
Detects Imminent Failure
Hard drive is about to fail. (Some hard drives
have a hard drive rmware patch that will x an
erroneous error message.)
1. Determine if hard drive is giving correct
error message. Run the Drive Protection
66 Chapter 7 POST error messages and diagnostic front panel LEDs and audible codes

HP 200 G3 Specifications

General

Memory Type	DDR4
Processor	Intel Core i3/i5/i7
Storage	500 GB HDD; 128 GB SSD
Operating System	Windows 10 Pro
Ports	USB 2.0, HDMI, VGA, Ethernet, Audio