HP Elite 8300 Series Small Form Factor User Manual

Table 10-15 Solving USB Flash Drive Problems
USB flash drive is not seen as a drive letter in Windows.
Cause Solution
The drive letter after the last physical drive is not available. Change the default drive letter for the flash drive in Windows.
USB flash drive not found (identified).
Cause Solution
The device is attached to a USB port that has been hidden in
Computer Setup.
Run the Computer Setup utility and enable USB ports in
Security > USB Security.
The device was not properly seated before power-up. Ensure the device is fully inserted into the USB port before
applying power to the system
System will not boot from USB flash drive.
Cause Solution
Boot order is not correct. Run the Computer Setup utility and change boot sequence in
Storage > Boot Order.
Removable Media Boot is disabled in the Computer Setup
utility.
Run the Computer Setup utility and enable booting to
removable media in Storage > Storage Options. Ensure
USB is enabled in Storage > Boot Order.
The computer boots to DOS after making a bootable flash drive.
Cause Solution
Flash drive is bootable. Install the flash drive only after the operating system boots.
Flash drive is defective. Try a different flash drive.
286 Chapter 10 Troubleshooting Without Diagnostics

HP Elite 8300 Series Small Form Factor Specifications

General

Chipset	Intel Q77 Express
Processor	Intel Core i7-3770, Intel Core i5-3570, Intel Core i5-3470, Intel Core i3-3220
Memory	Up to 32 GB DDR3
Graphics	Integrated Intel HD Graphics
Optical Drive	DVD-ROM
Ports	USB, DisplayPort, VGA, serial, PS/2, audio in/out
Operating System	Windows 10, Windows 8, Windows 7, FreeDOS
Audio	Integrated high-definition audio
Network	Gigabit Ethernet
Power Supply	240W
Dimensions	33.8 x 37.9 x 10.0 cm
Weight	Approx. 7.6 kg