What to do if my HP Desktop is not responding to keyboard or mouse?
If your HP Desktop is not responding to the keyboard or mouse, it might be in Sleep state. To resume, press the power button. Alternatively, the system may have locked up, in which case you should restart the computer.
Why is my HP Elite 8300 Small Form Factor Desktop performance so bad?
If your HP Desktop is performing poorly, ensure that airflow to the computer is not blocked. Transfer data from the hard drive to create more space. Add more memory. Defragment the hard drive. Restart the computer. This can be caused by the processor being too hot, the hard drive being full or fragmented, or low memory.
What does it mean when my HP Desktop flashes red and beeps twice?
If your HP Desktop computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times, it means that processor thermal protection has been activated. Ensure that the computer air vents are not blocked and the processor cooling fan is running. Open the access panel, press the power button, and see if the processor fan (or other system fan) spins. If the fan is plugged in and not spinning, replace it. This can happen if a fan is blocked or not turning, or if the heat sink is not properly attached to the processor.
How to fix sound issues on HP Elite 8300 Small Form Factor?
If your HP Desktop has no sound or the sound volume is too low, check the Computer Setup settings to make sure the internal system speaker is not muted. Make sure the external speakers are properly connected and powered on and that the speakers' volume control is set correctly. Use the system volume control available in the operating system to make sure the speakers are not muted or to increase the volume. This may be happening because the system volume is set low or muted.
What to do if my HP Elite 8300 Small Form Factor Desktop freezes after the HP logo?
If your HP Desktop computer will not continue after the HP logo screen displays, in Windows 7, use recovery media to scan the hard drive for errors, or use Windows Startup Repair to fix problems that might prevent Windows from starting correctly. This issue can happen if system files are damaged.
What if my HP Elite 8300 Small Form Factor Desktop won't boot from the hard drive?
If your HP Desktop computer will not boot from the hard drive, check SATA cable connections. Run the Computer Setup utility and change boot sequence in Storage > Boot Order. Run the Computer Setup utility and change the “Emulation Type” to “Hard Disk” in the device's details under Storage > Device Configuration. The device may be attached to a SATA port that has been hidden in Computer Setup, the boot order is not correct, or the hard drive's “Emulation Type” is set to “None.”
How to correct the date and time on my HP Elite 8300 Small Form Factor Desktop?
If your HP Desktop date and time display is incorrect, reset the date and time under Control Panel. If the problem persists, replace the RTC battery. The RTC (real-time clock) battery may need to be replaced.
How to enable CD-ROM or DVD drive boot on HP Desktop?
If your HP Desktop computer will not boot from CD-ROM or DVD drive, run the Computer Setup utility and disable Network Boot in Security > Network Boot. This issue can happen if Network Boot is enabled in Computer Setup.
Why won't the arrow keys move the cursor on my HP Desktop?
If the cursor will not move using the arrow keys on the keypad of your HP Desktop, press the Num Lock key. The Num Lock light must be off if you want to use the arrow keys on the keypad. This issue occurs if the Num Lock key is turned on.
How to make my HP Elite 8300 Small Form Factor Desktop recognize a USB drive letter?
If your USB flash drive is not seen as a drive letter in Windows on your HP Desktop, change the default drive letter for the flash drive in Windows. This is because the drive letter after the last physical drive is not available.
General| Chipset | Intel Q77 Express |
|---|---|
| Processor | Intel Core i7-3770, Intel Core i5-3570, Intel Core i5-3470, Intel Core i3-3220 |
| Memory | Up to 32 GB DDR3 |
| Graphics | Integrated Intel HD Graphics |
| Optical Drive | DVD-ROM |
| Ports | USB, DisplayPort, VGA, serial, PS/2, audio in/out |
| Operating System | Windows 10, Windows 8, Windows 7, FreeDOS |
| Audio | Integrated high-definition audio |
| Network | Gigabit Ethernet |
| Power Supply | 240W |
| Dimensions | 33.8 x 37.9 x 10.0 cm |
| Weight | Approx. 7.6 kg |
Overview of standard configuration features and model variations.
Detailed description of front panel components for the Convertible Minitower.
Detailed description of front panel components for the Microtower.
Detailed description of front panel components for the Small Form Factor.
Detailed description of front panel components for the Ultra-Slim Desktop.
Information on where to find the serial and product ID numbers on the computer.
Steps for activating and customizing software for Windows 7.
Guidance on downloading updates for the Windows 7 operating system.
Instructions for installing or upgrading device drivers after OS installation.
Steps for activating and customizing software for Windows 8.
Guidance on downloading updates for the Windows 8 operating system.
Overview of available functions within the Computer Setup utility.
Step-by-step instructions on how to access and navigate the Computer Setup utility.
List of spare parts for the Convertible Minitower chassis, including components.
List of spare parts for the Microtower chassis, including components.
List of spare parts for the Small Form Factor chassis, including components.
List of spare parts for the Ultra-Slim Desktop chassis, including components.
Precautions and procedures to prevent damage from static electricity.
General guidelines for operating the computer to ensure proper function and longevity.
Procedures for cleaning the computer's exterior and interior components.
Initial safety procedures and preparation steps before disassembling the computer.
Instructions for removing and replacing the access panel and front bezel.
Details on system board connectors and installing memory modules (DIMMs).
Procedures for installing/removing expansion cards and drives, including drive bay locations.
Instructions for replacing the processor, power supply, and system board.
Initial safety procedures and preparation steps before disassembling the computer.
Instructions for removing and replacing the access panel and front bezel.
Procedures for installing/removing memory modules and expansion cards.
Steps for handling drives, fans, and the processor heat sink.
Instructions for replacing the processor and the system board.
Initial safety procedures and preparation steps before disassembling the computer.
Instructions for removing and replacing the access panel and front bezel.
Procedures for installing/removing memory modules and expansion cards.
Steps for handling drives, fans, heat sink, and related components.
Instructions for replacing the processor and the system board.
Initial safety procedures and preparation steps before disassembling the computer.
Instructions for removing and replacing the access panel and front bezel.
Details about SODIMM memory modules, including installation and configuration.
Procedures for removing and replacing the front fan and optical drive.
Steps for handling hard drives, heat sink, and the processor.
Instructions for replacing the system board and rear fan.
Guidelines for establishing a safe and comfortable work environment.
Steps to isolate problems before contacting technical support.
Common causes and solutions for general computer issues.
Common causes and solutions for power supply issues.
Common causes and solutions for hard drive errors and performance issues.
Common causes and solutions for display and monitor issues.
Common causes and solutions for audio output and playback issues.
Troubleshooting steps for unrecognized or conflicting hardware installations.
Common causes and solutions for network connectivity and controller issues.
Troubleshooting steps for memory installation and performance issues.
Common causes and solutions for processor performance and installation issues.
Troubleshooting steps for application installation, memory, and driver conflicts.
List of numeric codes and text messages encountered during POST and their recommended actions.
Guide to understanding front panel LED and audible error codes for diagnostics.
Procedure to reset setup or power-on passwords by using the password jumper.
Steps to clear CMOS settings to factory defaults, including AMT settings.
Benefits of using HP PC Hardware Diagnostics for identifying hardware failures.
Instructions on accessing and running the UEFI diagnostics tool.
Steps to download diagnostic tools onto a USB drive for system diagnostics.
Procedures for backing up data and performing system recovery in Windows 7.
Using Windows Backup and Restore for data protection and system recovery in Windows 8.
Detailed steps for performing system recovery using Windows tools or recovery media.
General requirements for power cord sets applicable to all countries.
Specific power cord requirements for use in Japan.
Additional requirements specific to various countries for power cords.
Technical specifications for the Convertible Minitower (CMT) chassis.
Technical specifications for the Microtower (MT) chassis.
Technical specifications for the Small Form Factor (SFF) chassis.
Technical specifications for the Ultra-Slim Desktop (USDT) chassis.
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