HP HPE MR Gen11 User Manual

SubtopicsSubtopics
Accessing Hewlett Packard Enterprise SupportAccessing Hewlett Packard Enterprise Support
Accessing updatesAccessing updates
Remote supportRemote support
Customer self repairCustomer self repair
Warranty informationWarranty information
Regulatory informationRegulatory information
Documentation feedbackDocumentation feedback
Accessing Hewlett Packard Enterprise SupportAccessing Hewlett Packard Enterprise Support
For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website:
https://www.hpe.com/info/assistancehttps://www.hpe.com/info/assistance
To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website:
https://www.hpe.com/support/hpeschttps://www.hpe.com/support/hpesc
Information to collectInformation to collect
Technical support registration number (if applicable)
Product name, model or version, and serial number
Operating system name and version
Firmware version
Error messages
Product-specific reports and logs
Add-on products or components
Third-party products or components
Accessing updatesAccessing updates
Some software products provide a mechanism for accessing software updates through the product interface. Review your product documentation to identify
the recommended software update method.
To download product updates:
Hewlett Packard Enterprise Support Center
https://www.hpe.com/support/hpeschttps://www.hpe.com/support/hpesc
Hewlett Packard Enterprise Support Center: Software downloads
https://www.hpe.com/support/downloadshttps://www.hpe.com/support/downloads
My HPE Software Center
https://www.hpe.com/software/hpesoftwarecenterhttps://www.hpe.com/software/hpesoftwarecenter
To subscribe to eNewsletters and alerts:
https://www.hpe.com/support/e-updateshttps://www.hpe.com/support/e-updates
To view and update your entitlements, and to link your contracts and warranties with your profile, go to the Hewlett Packard Enterprise Support Center More
Information on Access to Support Materials page:
https://www.hpe.com/support/AccessToSupportMaterialshttps://www.hpe.com/support/AccessToSupportMaterials
IMPORTANT:IMPORTANT:
Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must
have an HPE Onepass set up with relevant entitlements.
HPE MR Gen11 Controller User Guide 57

HP HPE MR Gen11 Specifications

General

Category	Controller
Product Name	HP HPE MR Gen11
RAID Levels	0, 1, 5, 6, 10, 50, 60
Form Factor	Low Profile
Storage	SAS/SATA HDD/SSD
Operating System Support	Linux, VMware