Remote supportRemote support
Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and
automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which initiates a fast and accurate resolution based on the service
level of your product. Hewlett Packard Enterprise strongly recommends that you register your device for remote support.
If your product includes additional remote support details, use search to locate that information.
HPE Get Connected
https://www.hpe.com/services/getconnectedhttps://www.hpe.com/services/getconnected
HPE Pointnext Tech Care
https://www.hpe.com/services/techcarehttps://www.hpe.com/services/techcare
HPE Complete Care
https://www.hpe.com/services/completecarehttps://www.hpe.com/services/completecare
Customer self repairCustomer self repair
Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to
you so that you can install it at your convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized service provider will determine
whether a repair can be accomplished by CSR.
For more information about CSR, contact your local service provider.
Warranty informationWarranty information
To view the warranty information for your product, see the links provided below:
HPE ProLiant and IA-32 Servers and Options
https://www.hpe.com/support/ProLiantServers-Warrantieshttps://www.hpe.com/support/ProLiantServers-Warranties
HPE Enterprise and Cloudline Servers
https://www.hpe.com/support/EnterpriseServers-Warrantieshttps://www.hpe.com/support/EnterpriseServers-Warranties
HPE Storage Products
https://www.hpe.com/support/Storage-Warrantieshttps://www.hpe.com/support/Storage-Warranties
HPE Networking Products
https://www.hpe.com/support/Networking-Warrantieshttps://www.hpe.com/support/Networking-Warranties
Regulatory informationRegulatory information
To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products ,
available at the Hewlett Packard Enterprise Support Center:
https://www.hpe.com/support/Safety-Compliance-EnterpriseProductshttps://www.hpe.com/support/Safety-Compliance-EnterpriseProducts
Additional regulatory informationAdditional regulatory information
Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with
legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can
be found at:
https://www.hpe.com/info/reachhttps://www.hpe.com/info/reach
For Hewlett Packard Enterprise product environmental and safety information and compliance data, including RoHS and REACH, see:
https://www.hpe.com/info/ecodatahttps://www.hpe.com/info/ecodata
For Hewlett Packard Enterprise environmental information, including company programs, product recycling, and energy efficiency, see:
https://www.hpe.com/info/environmenthttps://www.hpe.com/info/environment
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