NOTE: HP is committed to providing our customers with information about the chemical substances in our
products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the
European Parliament and the Council). A chemical information report for this product can be found at
www.hp.com/go/reach.
Certificate of Volatility
This statement explains the volatility of customer data stored in memory and outlines how to erase secure data
from the device.
Volatile memory
The product utilizes volatile memory (1792 MB) to store customer data during the scan process. When you turn
off the product, this volatile memory is erased.
Non-volatile memory
The product utilizes non-volatile flash memory (2 MB) to store system control data and user preference settings.
Non-volatile memory does not store any customer scan data. To clear non-volatile memory and restore it to
factory defaults, use the Embedded Web Server.
TIP: You can also clear non-volatile memory from the Home screen on the control panel (touch
Administration, touch General Settings, and then touch Restore Factory Settings).
Hard disk drive memory
The product contains one encrypted hard disk drive (160 GB or larger) that may retain data after you turn off
the product, including customer jobs and temporary data such as stored scan data or fax files. To securely erase
the data, start the Embedded Web Server, click the Security tab, click the Protect Stored Data entry in the left
pane, click the Erase Options button, and then select the Secure Sanitize Erase option.
NOTE: If you erase the drive using Secure Sanitize Erase, you will not be able to use the drive in any device
(for example, another scanner or a computer) until you reformat the drive.
The Secure Sanitize Erase feature meets standards for clearing disk media defined in NIST Special Publication
800-88 Guidelines for Media Sanitation and the U.S. Department of Defense Updated DSS Clearing and
Sanitization Matrix.
ENWW Certificate of Volatility 117
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