For example, logging into the FTP server using command line commands, the following information
displays:
3. To select binary file transfer using command line, enter bin.
4. To transfer the file using command line, enter put and file name.
5. To exit the FTP process using command line, enter quit.
The file is automatically processed and manually reviewed by HPE 3PAR Support.
In addition to the SP's regularly scheduled weekly file retrieval process, the GetWeekly option is
available. This user initiated option collects all the files from the last time the retrieval was done up to the
current time.
For example: If the last retrieval was a regularly scheduled process on Sunday, then the user initiated
GetWeekly option collects files from the current time back to Sunday. This could provide from a few
hours to approximately seven days of data, depending on when it is executed.
When GetWeekly is executed more than once in a day, any subsequent collections gather data for that
day only.
To retrieve data using GetWeekly option:
1. Connect to SPOCC with the SP IP address. Enter the SP IP address into a supported browser and
login with 3parcust username and password.
2. On the main menu, select Support.
3. Under the Service Processor SP section, click Launch GetWeekly.
4. Follow the onscreen menus to complete the downloading of the files.
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