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HPE
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ProLiant DL360 Gen11
Maintenance And Service Guide
Page 63
HPE ProLiant DL360 Gen11 - Page 63
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a.
Back
up all
ser
ver data.
b.
Po
wer down
the
server.
c
.
Disconnect
all periph
eral cable
s from the
server.
3.
Relea
se the po
wer cords
from the
strain reli
ef straps.
4.
Disco
nnect the
power cor
d from th
e power su
pply.
5.
Remo
ve the po
wer suppl
y.
HPE ProL
iant DL36
0 Gen11
Server Ma
intenance
and Serv
ice Guide
63
62
64
Table of Contents
Main Page
Customer self repair
8
Parts only warranty service
8
Réparation par le client (CSR)
8
Service de garantie "pièces seules"
9
Riparazione da parte del cliente
9
Servizio di garanzia per i soli componenti
9
Customer Self Repair
9
Parts-only Warranty Service (Garantieservice ausschließlich für Teile)
10
Reparaciones del propio cliente
10
Servicio de garantÃa exclusivo de componentes
10
Customer Self Repair
10
Garantieservice "Parts Only"
11
Reparo feito pelo cliente
11
Serviço de garantia apenas para peças
11
Illustrated parts catalog
15
Mechanical components
15
Server ear and power switch spare parts
16
Access panel spare parts
17
PCIe riser cage spare part
17
Miscellaneous blank spare parts
17
Rack mounting hardware spare parts
17
Cable management arm spare parts
18
DIMM guard spare part
18
System components
18
System board assembly spare parts
20
DIMM spare parts
20
4800 MT/s DIMMs
20
Processor spare parts
20
Fourth Generation Intel Xeon Scalable Processors
20
34xx processor spare parts
21
44XX processor spare parts
21
54XX processor spare parts
21
64xx processor spare parts
21
84xx processor spare parts
22
94xx processor spare parts
23
Heatsink spare parts
23
Closed-loop liquid cooling heatsink kit spare parts
24
Direct liquid cooling solution spare parts
24
PCIe riser board spare parts
24
Controller spare parts
25
Host bus adapter spare parts
25
Infiniband adapter spare parts
25
Ethernet adapter spare parts
26
OCP 3.0 network adapters
27
Server options
28
Fan spare parts
29
Battery and capacitor spare parts
30
Chassis Intrusion Detection Switch spare part
30
Drive backplane spare parts
30
Power supply spare parts
31
EDSFF drive spare parts
31
NVMe drive spare parts
32
SAS drive spare parts
33
SATA drive spare parts
34
HPE NS204i-u Boot Device spare parts
36
GPU spare parts
37
Display port/USB/optical spare parts
37
Systems Insight Display spare parts
37
Cable kit spare parts
37
Removal and replacement procedures
38
Safety considerations
39
Electrostatic discharge
40
Symbols on equipment
40
Rack warnings and cautions
43
Server warnings and cautions
44
Rail identification markers
45
Rack mounting interfaces
46
Preparation procedures
47
Prerequisites
47
About this task
47
Server data backup
47
Power down the server
48
Extend the server from the rack
48
Prerequisites
48
Procedure
48
Release the cable management arm
49
Procedure
49
Remove the server from the rack
49
Prerequisites
50
About this task
50
Procedure
50
Remove the access panel
50
About this task
50
Procedure
51
Install the access panel
51
Procedure
51
Power up the server
52
About this task
52
Removing and replacing the front bezel
52
Procedure
52
Results
53
Removing and replacing the cable management arm
53
About this task
53
Procedure
54
Results
55
Removing and replacing the server rails
55
Prerequisites
56
About this task
56
Procedure
56
Results
58
Remove the hard drive blank
58
About this task
58
Results
59
Removing a hot-plug SAS/SATA/NVMe drive
59
Removing and replacing a hot-plug E3.S drive
60
About this task
60
Procedure
60
Results
60
Removing and replacing a power supply blank
60
About this task
61
Procedure
61
Removing and replacing a hot-plug AC power supply
61
Prerequisites
61
About this task
61
Procedure
62
Results
64
Removing and replacing a fan blank
64
About this task
64
Procedure
64
Results
65
Removing and replacing a fan
65
About this task
65
Procedure
65
Results
66
Removing and replacing a riser cage
66
About this task
66
Procedure
67
Results
69
Removing and replacing the OCP 3.0 adapter
69
About this task
69
Procedure
69
Removing and replacing an expansion card
70
About this task
70
Procedure
70
Results
71
Removing and replacing a GPU
71
Procedure
71
Results
72
Removing and replacing the NS204i-u OS boot device
72
Prerequisites
72
Procedure
72
Results
75
Removing and replacing a primary riser board
75
About this task
76
Procedure
76
Results
77
Removing and replacing the serial port
77
Prerequisites
77
Procedure
77
Results
78
Removing and replacing the chassis intrusion detection switch
78
About this task
78
Procedure
78
Results
79
Removing and replacing a type-o storage controller
79
About this task
79
Procedure
79
Removing and replacing a type-p storage controller
80
About this task
80
Procedure
80
Results
81
Removing and replacing a DIMM
81
Prerequisites
81
About this task
81
Procedure
82
Results
82
DIMM-processor compatibility
82
Removing and replacing the system battery
82
About this task
83
Procedure
83
Removing and replacing an energy pack
84
About this task
84
Procedure
84
Results
85
Removing and replacing a processor or heatsink
85
Prerequisites
85
About this task
85
Procedure
85
Results
97
Removing and replacing the direct liquid cooling assembly
98
Prerequisites
98
About this task
98
Procedure
98
Results
102
Removing and replacing the Systems Insight Display
102
Procedure
102
Results
103
Removing and replacing the LFF optical disk drive/display port/USB
103
Procedure
103
Results
105
Removing and replacing the SFF optical disk drive/display port/USB
105
Procedure
105
Results
106
Removing and replacing the chassis ear power switch module
106
About this task
106
Procedure
107
Results
108
Removing and replacing the 4 LFF drive backplane
108
Procedure
108
Results
109
Removing and replacing the EDSFF drive backplane
109
Procedure
109
Results
110
Removing and replacing the 8 SFF drive backplane
110
About this task
110
Procedure
111
Results
112
Removing and replacing the 2 SFF drive backplane
112
Procedure
112
Results
113
Removing and replacing the system board
113
About this task
113
Procedure
113
Results
114
Troubleshooting
116
Troubleshooting resources
116
Component identification
117
Front panel components
117
SFF
117
LFF
118
Front panel LEDs and buttons
118
UID button functionality
119
Front panel LED power fault codes
119
Systems Insight Display LEDs
120
Systems Insight Display combined LED descriptions
121
Rear panel components
124
Rear panel LEDs
124
System board components
125
Heatsink and processor socket components
127
Closed-loop liquid cooling heatsink components
128
System maintenance switch descriptions
129
DIMM label identification
130
DIMM slot locations
131
Drive boxes and numbering
132
E3.S drive bay numbering
132
SFF drive boxes
132
8 SFF drive bay numbering
132
8 SFF + 2 SFF drive bay numbering
132
4 LFF drive box and bays
133
Hot-plug fans
133
HPE Basic Drive LED definitions
134
LFF low-profile drive carrier
134
SFF basic drive carrier
135
EDSFF SSD LED definitions
136
HPE NS204i-u Boot Device components
137
HPE NS204i-u Boot Device LED definitions
138
Cabling
138
Cabling guidelines
139
Before connecting cables
139
When connecting cables
139
When disconnecting cables
139
Cabling diagrams
140
EDSFF drive backplane cabling
143
8 SFF drive backplane cabling
143
8 SFF box 1: System board
143
8 SFF box 1: System board (unbalanced, CPU1)
144
8 SFF box 1: System board (balanced, CPU1/CPU2)
145
8 SFF box 1: System board
145
8 SFF box 1: Primary type-p controller
146
8 SFF box 1: Primary type-p controller
146
8 SFF box 1: Primary type-o controller
147
8 SFF box 1: Primary type-o controller
147
8 SFF box 1: Primary type-o controller
148
8 SFF box 1: Primary type-p controller
148
8 SFF box 1: Primary type-o controller
149
2 SFF drive backplane cabling
150
2 SFF side-by-side: System board
150
2 SFF side-by-side: System board
150
2 SFF side-by-side: System board
151
2 SFF side-by-side: Primary type-p controller
151
2 SFF side-by-side: Rear MCIO port
152
2 SFF side-by-side: Primary type-o controller
152
2 SFF side-by-side: Secondary type-o controller
153
4 LFF drive backplane cabling
154
4 LFF box 1: Primary type-p controller
154
4 LFF box 1: Primary type-o controller
154
4 LFF box 1: System board
155
NS204i-u cabling
155
Internal NS204i-u power
155
Internal NS204i-u data
156
Riser cage NS204i-u power
156
Riser cage NS204i-u data
157
OCP adapter bandwidth upgrade cabling
157
OCP slot 15 port 2
157
OCP slot 15 port 1
158
OCP slot 15 port 1
158
OCP slot 14 port 2
159
Power cabling
160
Power switch
160
EDSFF backplane power
160
4 LFF backplane power
161
8 SFF backplane power
161
2 SFF backplane power
162
IO cabling
162
SFF optical disk drive cabling
162
SFF front display cabling
163
LFF optical disk drive cabling
164
LFF front display port/USB cabling
164
Systems Insight Display cabling
165
Intrusion detection switch cabling
165
Serial port cabling
166
Smart storage battery/capacitor cabling
167
Configuration resources
167
Updating firmware or system ROM
168
Configuring the server
168
Configuring storage controllers
169
Managing the HPE NS204i Boot Device
170
Deploying an OS
170
Configuring security
171
Optimizing the server
171
Server management
171
Managing Linux-based high performance compute clusters
172
Safety, warranty, and regulatory information
172
Regulatory information
172
Additional regulatory information
172
Notices for Eurasian Economic Union
173
Turkey RoHS material content declaration
174
Ukraine RoHS material content declaration
174
Warranty information
174
Specifications
174
Environmental specifications
174
Mechanical specifications
175
Power supply specifications
175
HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
175
HPE 1000 W Flex Slot Titanium Hot-plug Power Supply
176
HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
177
Hot-plug power supply calculations
178
Appendix I: Server coolant spill response
178
Eye and skin protection
178
Server coolant leak
178
Symptom
178
Cause
178
Action
178
Websites
180
General websites
180
Storage websites
180
Support and other resources
180
Accessing Hewlett Packard Enterprise Support
180
Information to collect
180
Accessing updates
181
Remote support
181
Customer self repair
181
Warranty information
182
Regulatory information
182
Additional regulatory information
182
Documentation feedback
182
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