HPE ProLiant DL360 Gen11 - Maintenance And Service Guide Manual

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HPE ProLiant DL360 Gen11 Server Maintenance and Service GuideHPE ProLiant DL360 Gen11 Server Maintenance and Service Guide

Part Number: 30-8661C3E3-003a

Published: June 2023

Edition: 4

Main Page

Customer self repair8
- Parts only warranty service8
- Réparation par le client (CSR)8
- Service de garantie "pièces seules"9
- Riparazione da parte del cliente9
- Servizio di garanzia per i soli componenti9
- Customer Self Repair9
- Parts-only Warranty Service (Garantieservice ausschließlich für Teile)10
- Reparaciones del propio cliente10
- Servicio de garantía exclusivo de componentes10
- Customer Self Repair10
- Garantieservice "Parts Only"11
- Reparo feito pelo cliente11
- Serviço de garantia apenas para peças11
Illustrated parts catalog15
Mechanical components15
Server ear and power switch spare parts16
Access panel spare parts17
PCIe riser cage spare part17
Miscellaneous blank spare parts17
Rack mounting hardware spare parts17
Cable management arm spare parts18
DIMM guard spare part18
System components18
System board assembly spare parts20
DIMM spare parts20
- 4800 MT/s DIMMs20
Processor spare parts20
Fourth Generation Intel Xeon Scalable Processors20
34xx processor spare parts21
44XX processor spare parts21
54XX processor spare parts21
64xx processor spare parts21
84xx processor spare parts22
94xx processor spare parts23
Heatsink spare parts23
Closed-loop liquid cooling heatsink kit spare parts24
Direct liquid cooling solution spare parts24
PCIe riser board spare parts24
Controller spare parts25
Host bus adapter spare parts25
Infiniband adapter spare parts25
Ethernet adapter spare parts26
OCP 3.0 network adapters27
Server options28
Fan spare parts29
Battery and capacitor spare parts30
Chassis Intrusion Detection Switch spare part30
Drive backplane spare parts30
Power supply spare parts31
EDSFF drive spare parts31
NVMe drive spare parts32
SAS drive spare parts33
SATA drive spare parts34
HPE NS204i-u Boot Device spare parts36
GPU spare parts37
Display port/USB/optical spare parts37
Systems Insight Display spare parts37
Cable kit spare parts37
Removal and replacement procedures38
Safety considerations39
Electrostatic discharge40
Symbols on equipment40
Rack warnings and cautions43
Server warnings and cautions44
Rail identification markers45
Rack mounting interfaces46
Preparation procedures47
- Prerequisites47
- About this task47
Server data backup47
Power down the server48
Extend the server from the rack48
- Prerequisites48
- Procedure48
Release the cable management arm49
- Procedure49
Remove the server from the rack49
- Prerequisites50
- About this task50
- Procedure50
Remove the access panel50
- About this task50
- Procedure51
Install the access panel51
- Procedure51
Power up the server52
- About this task52
Removing and replacing the front bezel52
- Procedure52
- Results53
Removing and replacing the cable management arm53
- About this task53
- Procedure54
- Results55
Removing and replacing the server rails55
- Prerequisites56
- About this task56
- Procedure56
- Results58
Remove the hard drive blank58
- About this task58
- Results59
Removing a hot-plug SAS/SATA/NVMe drive59
Removing and replacing a hot-plug E3.S drive60
- About this task60
- Procedure60
- Results60
Removing and replacing a power supply blank60
- About this task61
- Procedure61
Removing and replacing a hot-plug AC power supply61
- Prerequisites61
- About this task61
- Procedure62
- Results64
Removing and replacing a fan blank64
- About this task64
- Procedure64
- Results65
Removing and replacing a fan65
- About this task65
- Procedure65
- Results66
Removing and replacing a riser cage66
- About this task66
- Procedure67
- Results69
Removing and replacing the OCP 3.0 adapter69
- About this task69
- Procedure69
Removing and replacing an expansion card70
- About this task70
- Procedure70
- Results71
Removing and replacing a GPU71
- Procedure71
- Results72
Removing and replacing the NS204i-u OS boot device72
- Prerequisites72
- Procedure72
- Results75
Removing and replacing a primary riser board75
- About this task76
- Procedure76
- Results77
Removing and replacing the serial port77
- Prerequisites77
- Procedure77
- Results78
Removing and replacing the chassis intrusion detection switch78
- About this task78
- Procedure78
- Results79
Removing and replacing a type-o storage controller79
- About this task79
- Procedure79
Removing and replacing a type-p storage controller80
- About this task80
- Procedure80
- Results81
Removing and replacing a DIMM81
- Prerequisites81
- About this task81
- Procedure82
- Results82
DIMM-processor compatibility82
Removing and replacing the system battery82
- About this task83
- Procedure83
Removing and replacing an energy pack84
- About this task84
- Procedure84
- Results85
Removing and replacing a processor or heatsink85
- Prerequisites85
- About this task85
- Procedure85
- Results97
Removing and replacing the direct liquid cooling assembly98
- Prerequisites98
- About this task98
- Procedure98
- Results102
Removing and replacing the Systems Insight Display102
- Procedure102
- Results103
Removing and replacing the LFF optical disk drive/display port/USB103
- Procedure103
- Results105
Removing and replacing the SFF optical disk drive/display port/USB105
- Procedure105
- Results106
Removing and replacing the chassis ear power switch module106
- About this task106
- Procedure107
- Results108
Removing and replacing the 4 LFF drive backplane108
- Procedure108
- Results109
Removing and replacing the EDSFF drive backplane109
- Procedure109
- Results110
Removing and replacing the 8 SFF drive backplane110
- About this task110
- Procedure111
- Results112
Removing and replacing the 2 SFF drive backplane112
- Procedure112
- Results113
Removing and replacing the system board113
- About this task113
- Procedure113
- Results114
Troubleshooting116
Troubleshooting resources116
Component identification117
Front panel components117
- SFF117
- LFF118
Front panel LEDs and buttons118
UID button functionality119
Front panel LED power fault codes119
Systems Insight Display LEDs120
Systems Insight Display combined LED descriptions121
Rear panel components124
Rear panel LEDs124
System board components125
Heatsink and processor socket components127
Closed-loop liquid cooling heatsink components128
System maintenance switch descriptions129
DIMM label identification130
DIMM slot locations131
Drive boxes and numbering132
- E3.S drive bay numbering132
- SFF drive boxes132
- 8 SFF drive bay numbering132
- 8 SFF + 2 SFF drive bay numbering132
- 4 LFF drive box and bays133
Hot-plug fans133
HPE Basic Drive LED definitions134
- LFF low-profile drive carrier134
- SFF basic drive carrier135
EDSFF SSD LED definitions136
HPE NS204i-u Boot Device components137
HPE NS204i-u Boot Device LED definitions138
Cabling138
Cabling guidelines139
- Before connecting cables139
- When connecting cables139
- When disconnecting cables139
Cabling diagrams140
EDSFF drive backplane cabling143
8 SFF drive backplane cabling143
- 8 SFF box 1: System board143
- 8 SFF box 1: System board (unbalanced, CPU1)144
- 8 SFF box 1: System board (balanced, CPU1/CPU2)145
- 8 SFF box 1: System board145
- 8 SFF box 1: Primary type-p controller146
- 8 SFF box 1: Primary type-p controller146
- 8 SFF box 1: Primary type-o controller147
- 8 SFF box 1: Primary type-o controller147
- 8 SFF box 1: Primary type-o controller148
- 8 SFF box 1: Primary type-p controller148
- 8 SFF box 1: Primary type-o controller149
2 SFF drive backplane cabling150
- 2 SFF side-by-side: System board150
- 2 SFF side-by-side: System board150
- 2 SFF side-by-side: System board151
- 2 SFF side-by-side: Primary type-p controller151
- 2 SFF side-by-side: Rear MCIO port152
- 2 SFF side-by-side: Primary type-o controller152
- 2 SFF side-by-side: Secondary type-o controller153
4 LFF drive backplane cabling154
- 4 LFF box 1: Primary type-p controller154
- 4 LFF box 1: Primary type-o controller154
- 4 LFF box 1: System board155
NS204i-u cabling155
- Internal NS204i-u power155
- Internal NS204i-u data156
- Riser cage NS204i-u power156
- Riser cage NS204i-u data157
OCP adapter bandwidth upgrade cabling157
- OCP slot 15 port 2157
- OCP slot 15 port 1158
- OCP slot 15 port 1158
- OCP slot 14 port 2159
Power cabling160
- Power switch160
- EDSFF backplane power160
- 4 LFF backplane power161
- 8 SFF backplane power161
- 2 SFF backplane power162
IO cabling162
- SFF optical disk drive cabling162
- SFF front display cabling163
- LFF optical disk drive cabling164
- LFF front display port/USB cabling164
Systems Insight Display cabling165
Intrusion detection switch cabling165
Serial port cabling166
Smart storage battery/capacitor cabling167
Configuration resources167
Updating firmware or system ROM168
Configuring the server168
Configuring storage controllers169
Managing the HPE NS204i Boot Device170
Deploying an OS170
Configuring security171
Optimizing the server171
Server management171
Managing Linux-based high performance compute clusters172
Safety, warranty, and regulatory information172
Regulatory information172
- Additional regulatory information172
Notices for Eurasian Economic Union173
Turkey RoHS material content declaration174
Ukraine RoHS material content declaration174
Warranty information174
Specifications174
Environmental specifications174
Mechanical specifications175
Power supply specifications175
HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply175
HPE 1000 W Flex Slot Titanium Hot-plug Power Supply176
HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply177
Hot-plug power supply calculations178
Appendix I: Server coolant spill response178
Eye and skin protection178
Server coolant leak178
- Symptom178
- Cause178
- Action178
Websites180
- General websites180
- Storage websites180
Support and other resources180
Accessing Hewlett Packard Enterprise Support180
- Information to collect180
Accessing updates181
Remote support181
Customer self repair181
Warranty information182
Regulatory information182
- Additional regulatory information182
Documentation feedback182

HPE ProLiant DL360 Gen11 - Maintenance And Service Guide Manual

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