Solution 1Solution 1
CauseCause
The drive doesn't support the secure erase method, or the drive failed to complete the erase.
ActionAction
Do one of the following:
For drives supported by One-button secure erase: Launch One-button secure erase again.
For drives that are not supported by One-button secure erase: Use the System Erase and Reset function.
Solution 2Solution 2
CauseCause
The system failed to complete the One-button secure erase operation on some devices after two attempts.
ActionAction
Use the System Erase and Reset feature in Intelligent Provisioning to overwrite data on these drives.
One-Button secure erase succeeds but some drives are not erased.One-Button secure erase succeeds but some drives are not erased.
SymptomSymptom
One-button secure erase finishes successfully, but some components are not erased.
CauseCause
Some components are not supported by One-button secure erase. For example:
Storage attached to iSCSI, FC/FCoE, USB, iLO Virtual Media, SD cards are not supported.
NOTE:NOTE:
For more information, see the One-button secure erase prerequisites.
ActionAction
Use the System Erase and Reset feature in Intelligent Provisioning to overwrite the data on these devices.
NOTE:NOTE:
Data that is overwritten does not meet the same erase standard as data that is purged by One-button secure erase.
One-Button secure erase reports errors, but no specific details.One-Button secure erase reports errors, but no specific details.
SymptomSymptom
One-button secure erase reports errors, but provides no details on specific component failures.
CauseCause
One-button secure erase clears all logs from the system. It erases errors reported during One-button secure erase. Only a final message
indicating a summary of the procedure is available after all erase completes.
ActionAction
Configure SNMP, AlertMail, or Redfish alerts in iLO to receive error notifications during One-button secure erase.
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