Huawei SmartAX MA5612 - Page 73

Possibl
e
Cause
Judgment Criterion Troubleshooting Method
The
maximu
m
number
of
progra
ms
(Availa
ble
progra
ms) that
users
can
watch at
the
same
time
reach
the
preset
maximu
m value.
If one of the following symptoms
occurs, the fault is because the available
programs reach the preset maximum
value.
l The MA5612 receives the report
packet and displays "the number of
program that the user is allowed to
watch has reached maximum".
l The number of programs that users
are watching is equal to the
available programs by running the
display igmp user user-index
command.
NOTE
If Available programs is no-limit, the user
can watch 32 programs concurrently.
Choose one of the following
troubleshooting methods
according to the purchased service
type:
l Notify the user of closing some
programs and then ordering the
program again because the
available programs reach the
preset maximum value and no
more programs can be ordered.
l Increase the available programs
and notify the user of ordering
the program again.
NOTE
You can run the igmp user modify
user-index max-program command
to modify the available programs.
SmartAX MA5612 Multi-service Access Module
Maintenance Guide 4 Troubleshooting Services Transmitted Through a GE Port
Issue 01 (2012-07-25) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
64