Huawei SmartAX MA5612 - Busy Tone after Offhook

Step 12 Check whether the data configuration on MA5612 conforms to the data plan.
l If the data configuration conforms to the data plan, go to Step 14.
l If the data configuration does not conform to the data plan, go to Step 13.
Step 13 Take the phone off the hook to check whether the fault is rectified.
l If the fault is rectified, go to Step 16.
l If the fault persists, go to Step 14.
Step 14 Have a softswitch engineer check whether the softswitch data configuration conforms to the data
plan. If any inconsistency is found, make necessary modifications to ensure data consistency.
Then, check whether the fault is rectified.
l If the fault is rectified, go to Step 16.
l If the fault persists, go to Step 15.
Step 15 Record the results of the preceding steps in a fault report (see Fault Report Form), fill out the
entire form, and then submit it to Huawei for technical support (see Contacting Huawei for
Assistance).
Step 16 End.
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4.3.3 Busy Tone After Offhook
Busy tone after offhook indicates that when a subscriber picks the phone off the hook, only a
busy tone is heard.
Location Method
Use the following guidelines to locate the fault.
SmartAX MA5612 Multi-service Access Module
Maintenance Guide 4 Troubleshooting Services Transmitted Through a GE Port
Issue 01 (2012-07-25) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
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