l Wipe away any water and clear away any unwanted debris. Ensure that the equipment
room is waterproof and the chassis is properly sealed. (The chassis keeps insects or
rodents out of the cabinet.) Then, go to Step 10.5.
l If there is no evidence of water or vermin, go to Step 11.
5. Take the phone off the hook to check whether the fault is rectified.
l If the fault is rectified, go to Step 12.
l If the fault is not rectified, go to Step 11.
Step 11 Record the results of the preceding steps in a fault report (see Fault Report Form), fill out the
entire form, and then submit it to Huawei for technical support (see Contacting Huawei for
Assistance).
Step 12 End.
----End
4.3.2 No Tone After Offhook
This section describes how to troubleshoot the fault where there is no dial tone or only a weak
current sound when a phone goes offhook.
Fault Location
Use the following guidelines to locate the fault.
SmartAX MA5612 Multi-service Access Module
Maintenance Guide 4 Troubleshooting Services Transmitted Through a GE Port
Issue 01 (2012-07-25) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
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