l If the fault is rectified, go to Step 12.
l If the fault persists, go to Step 10.
Step 10 Check NMS parameter configurations of the MA5612 and the NMS. Make sure that NMS
parameter configurations are correct. Then, check whether the fault is rectified.
l If the fault is rectified, go to Step 12.
l If the fault persists, go to Step 11.
NOTE
The following configurations need to be checked.
l Run the display snmp-agent community read command to check whether the read community name
of the device is the same as that of the NMS. If they are inconsistent, run the snmp-agent community
read command to modify the read community name of the device to be the same as that of the NMS.
l Run the display snmp-agent community write command to check whether the write community name
of the device is the same as that of the NMS. If they are inconsistent, run the snmp-agent community
write command to modify the write community name of the device to be the same as that of the NMS.
l Run the display snmp-agent target-host command to check whether the IP address of the NMS server
is included in the target host list for traps. If the IP address of the NMS server is not included in the
target host list for traps, run the snmp-agent target-host trap-hostname command to add the NMS
server to the target host list for traps.
l Run the display snmp-agent trap enable command to check whether traps can be sent to the NMS
from the device. If it is disable, run the snmp-agent trap enable command to enable trap sending from
the device to the NMS.
Step 11 Record the results of the preceding steps in a fault report (see Fault Report Form), fill out the
entire form, and then submit it to Huawei for technical support (see Contacting Huawei for
Assistance).
Step 12 End.
----End
6.3 The Alarm Information Fails to Be Displayed on the
NMS
If the alarm information fails to be displayed, it means that the NMS server does not display the
corresponding alarm information when the MA5612 generates an alarm.
Location Method
If the alarm information fails to be displayed in the window of the NMS server when the
MA5612 generates an alarm, locate the fault as follows:
1. Check whether the communication between the NMS server and the MA5612 is normal.
That is, check whether the NMS server fails to manage the MA5612.
2. Check whether the alarm filtering condition configured on the MA5612 is proper.
3. Check whether the alarm masking policy configured on the NMS server is proper.
CAUTION
To facilitate fault report, save the results of the following steps.
SmartAX MA5612 Multi-service Access Module
Maintenance Guide 6 System Fault Handling
Issue 01 (2012-07-25) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
231
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