Possibl
e
Cause
Judgment Criterion Troubleshooting Method
The
number
of
progra
ms at a
level
watched
by the
multica
st user
reaches
the
upper
limit so
that the
user
cannot
order a
new
progra
m at this
level.
If one of the following symptoms
occurs, the fault is because the number
of programs at a level watched by the
multicast user reaches the upper limit.
l The MA5612 receives the report
packet and displays "the number of
the grade program that the user is
allowed to watch has reached
maximum".
l The number of programs that users
are watching is equal to the
maximum number (watch limit) of
programs at a level that can be
watched by the user by running the
display igmp user extended-
attributes user-index command.
NOTE
If watch limit is no-limit, the maximum
number of the programs at this level that a
user can watch is not limited, but the total
number of programs that can be
concurrently watched is limited.
Choose one of the following
troubleshooting methods
according to the purchased service
type:
l Notify the user of ordering
another program because the
ordered program is not
purchased.
l Increase the maximum number
of programs at a level watched
by the multicast user and notify
the user of ordering the
program again.
NOTE
You can run the igmp user watch-
limit command to set the number of
programs at each level that a user can
watch.
SmartAX MA5612 Multi-service Access Module
Maintenance Guide 4 Troubleshooting Services Transmitted Through a GE Port
Issue 01 (2012-07-25) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
69
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